Troubleshooting - GE 469 Instruction Manual

3.2 469PC SOFTWARE INTERFACE
DISPLAY
Displays the date of last event and
the total number of events since
last clear
3
EVENT SELECT BUTTONS
Push the All button to select all events
Push the None button to clear all selections
This section provides some procedures for troubleshooting the 469PC when troubles are encountered within the Windows
environment (for example, General Protection Fault (GPF), Missing Window, Problems in Opening/Saving Files, and
Application Error messages).
If the 469PC software causes Windows system errors:
1. Check system resources:
•In Windows 95/98, right-click on the My Computer icon and click on the Performance tab.
•In Windows 3.1/3.11, select the Help > About Program Manager menu item from the Program Manager win-
dow.
Verify that the available system resources are 60% or higher. If they are lower, close any other programs that are not
being used.
2. The threed.vbx file in the Windows directory structure is used by the 469PC software (and possibly other Win-
dows™ programs). Some older versions of this file are not compatible with 469PC; therefore it may be necessary to
update this file with the latest version included with 469PC. After installation of the 469PC software, this file will be
located in \GEPM\469PC\threed.vbx.
3. To update the threed.vbx file, locate the currently used file and make a backup of it, e.g. threed.bak.
4. A search should be conducted to locate any threed.vbx files on the local PC hard drive. The file which needs replac-
ing is the one located in the \windows or the \windows\system directory.
5. Replace the original threed.vbx with \GEPM\469PC\threed.vbx. Ensure that the new file is copied to the same
directory where the original one was.
6. If Windows™ prevents the replacing of this file, restart the PC and replace the file before any programs are opened.
7. Restart Windows™ for these changes to take full effect.
3-16
Courtesy of NationalSwitchgear.com
EVENT LISTING
List of events with the most
recent displayed on top
Figure 3–12: 469PC EVENT RECORDER
469 Motor Management Relay
3 USER INTERFACES
VIEW DATA
Click to display the details
of selected events
CLEAR EVENTS
Click the Clear Events button to
clear the Event Listing from memory
808707A1.CDR

3.2.9 TROUBLESHOOTING

GE Multilin