Sending Troubleshooting Data To Garmin - Garmin G3X Installation Manual

7. If the logging tool loses data connection to the GSU 73, it will continuously check to see if the
connection has been reestablished. This allows the tool to auto-restart, and eliminates the need for
pilots to interact with the tool in flight.
33.8.3 Uploading the Data File
To upload a data file created with the GSU 73 Data Logging Tool, return to the G3X product page (on the
Garmin website www.garmin.com) and select the Data Log Upload Form.
Follow the on-screen instructions to enter the required information and attach the data file to upload, then
select Submit. The file and associated information is then sent to the Garmin Aviation Product Support
team for analysis.

33.9 Sending Troubleshooting Data to Garmin

To assist with troubleshooting an issue, it may be helpful to send screenshots and/or .csv log files stored on
the SD card to Garmin. This data can be especially useful to troubleshoot autopilot or AHRS related
issues. This data can be sent to
• See Section 30.4.11.2
using the screenshot function.
• See Section 31.4.17
the data logging function. See Section 33.8.3 for info on uploading the GSU 73 Data Logging
Tool.
190-01115-01
Rev. AA
Figure 33-9 Data Logger, Connection Screen
g3xpert@garmin.com
(GDU 37X) or Section 31.4.13
(GDU 37X) or Section 32.4.24
G3X/G3X Touch Installation Manual - Troubleshooting
for troubleshooting assistance.
(GDU 4XX) for instructions on enabling/
(GDU 4XX) for instructions on enabling/using
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