Switch Between Calls; Answer Call Waiting - Avaya 3740 User Manual

Note:
You can also accept the second call by pressing the Off-Hook key.
Note:

Switch between Calls

Prerequisite, a new call has been started during conversation, see
call on page 59.
1. Press "More" during the call.
2. Select "Switch".
3. Press "Select" to switch to the other call. The first call is on hold.
If needed, repeat the steps above to switch between the calls.

Answer Call Waiting

NOTE: Depending on system setup and configuration, this feature might be handled in one of two
different ways:
Method 1
During an ongoing conversation and a short tone for another incoming call appears, do as
follows:
1. Press the soft key "More" during the call.
2. Select "Answer Call waiting".
3. Press "Select". The new call is now connected, and the first call is on hold.
When the line is free, the call on hold is automatically dialled again. This is a system dependent
feature.
Method 2
If a second caller calls during a phone call, the handset beeps and displays the text "Internal
call" for internal callers and "External call" for external callers. The handset also shows the
name or phone number of the second caller. To answer the second caller:
1. Press the soft key "Accept".
2. The text "Switch" briefly appears on screen, and the handset transfers to the second call.
The first call is put on hold.
3. When finished speaking with the first caller, select the "More" soft key.
4. Select "End Call".
5. The second call is closed and the first call is retrieved.
Avaya 374x DECT Telephones - User Guide
Starting a new call during a
02/2016
Calling
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