Message Templates - Avaya 3740 User Manual

Mobile data from the handset can initiate the application to send the interactive message, see
Mobile Data on page 114. The user can then select one action from the list. The action can be
sending a message back to the application and/or dialling a specific number etc.

Message Templates

Predefined messages contained in message templates can be used in a number of different
situations to quickly construct a message rather than having to construct the message
completely from scratch.
Up to five predefined messages can be configured for the handset in the PDM/Device Manager.
This lets the user select and send a message appropriate to the current situation, such as "I am
in a meeting" or "I am in the operating theatre".
How to use the PDM/Device Manager to create store predefined messages the handset is
described in the Message Templates section of the handset configuration manual.
Before a message is sent, the user may edit, add, or remove text from the message. For
example, the message "I am in a meeting" could be appended with " - please call back after
1500".
The message template function can be used in the following contexts:
When a call is received that the user wishes to decline, but still acknowledge with a
●
message, without having to type a completely new message. See
Predefined Message
Avaya 374x DECT Telephones - User Guide
2015-01-23 14:00
Conference this evening!
Will you be there?
"John Doe <John.Doe
@company.com
More Delete
2015-01-23 14:00
Conference this evening!
Will you be there?
Forward
Call sender
Save number
Select
Figure 10. Example of an Interactive Message.
on page 63.
Close
Close
Enhanced Messaging
Declining a Call with a
113
02/2016