Avaya 3740 User Manual page 118

Operational Problems
Fault
No display
No ringing
No change in time &
date setting
Cannot mute handset
by long pressing Sound
off key/Mute button.
Not possible to set the
ring volume to "Silent".
Handset, with In
Charger > Other actions
> Sound off enabled, is
not muted when placed
in charger.
Cannot switch off
handset by long
pressing the On-hook
key.
Handset, with In
Charger > Other
actions> Switch off
enabled, is not switched
off when placed in
charger.
Error or Warning Messages
Display shows
118
Avaya 374x DECT Telephones - User Guide
Probable cause
The battery level is low or the
handset is defective.
The sound off icon is on, or
ringer volume set to silent, or the
handset is defective.
PBX dependent.
A handset restriction preventing
the user to silence the handset.
A handset restriction preventing
the user to switch off the
handset.
Probable cause
Action or comment
Charge the battery or
contact system
administrator.
Change the screen saver
setting as described in
Screen Saver on page 95.
Long press the Sound off
key, or increase volume, or
contact system
administrator.
Changes in the handset
appear after a maximum of
24 hours after a change in
the system or by turning the
handset off and on again.
Enable the parameter
Possible to turn off sound,
see the handset's
Configuration Manual.
Enable the parameter
Possible to switch off
handset, see the handset's
Configuration Manual.
Action or comment
02/2016