Interactive Messaging - Avaya 3740 User Manual

Interactive Messaging

Interactive Messaging (IM) is a function that extends basic messaging. It makes it possible for a
user of a handset to access information from a client application in the system.
An example can be a customized application that can be accessed from the handset. A list of
actions can be included in the message sent from the application (for example AMS or XGate)
to the handset.
By default, an IM is indicated and viewed the same way as an ordinary message, see
Messaging on page
NOTE: The indication of an IM can differ from an ordinary message depending on the settings in the
IM. The application that sends the IM can determine the alert signal volume and LED indication.
When an IM has been read, the IM may display several options.
1. Press "More" to open up a list of available options.
2. Mark an appropriate option in the list.
3. Press "Select".
4. If the selected option requests input, enter the information needed and press "Ok". A press
on the middle Soft key will change to digit or text input mode depending on if it is digit or
text format in the message.
A read message is indicated the same way as an ordinary message.
NOTE: If a handset receives an IM update when the original message already has been deleted, the
handset automatically sends a negative acknowledge (NAK) to the system, if requested.
For an example of an interactive message, see
the configuration in the client application.
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Avaya 374x DECT Telephones - User Guide
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Inbox
Patient ready...
2015-01-01
Patient ready...
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Figure 9. Shows examples of color messages.
43. It is saved along with other messages in the message list.
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X-ray room
2015-01-01 12:00
Patient ready for transport.
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figure 10 on page 113. The options depend on
02/2016