Respond To Alarms; Run The Projector Interrogator - Christie cp2215 User Manual

Access the Projector and Run Diagnostics

Respond to Alarms

When an alarm occurs, an Alarms window with a red border appears with a description of the alarm
condition, state, and time and date of the alarm. The window only displays alarms you have not
previously acknowledged. To acknowledge an alarm and remove it from the Alarms window, click
Acknowledge. To view all alarms, tap Menu > Status > All Alarms in the left pane.

Run the Projector Interrogator

The interrogator captures diagnostic information that you can use to assist Christie service personnel
diagnose and correct projector issues. To access the Interrogator menu, you need Operator,
Administrator, or Service permissions. When you run the interrogator, you cannot modify projector
settings.
Image disruption can occur if you run the interrogator when content is playing.
Log files are compressed into a 7z or 7-zip file format. A tool for opening these archives can be
downloaded from
1. Tap Menu > Diagnostics > Interrogator.
2. Tap Basic Mode. A basic projector interrogation returns only projector log files.
- or -
Tap Enhanced Mode. An enhanced interrogation returns projector log files and registered batch
files.
3. Tap Yes.
4. Insert a USB flash drive in the USB port on the side of the touch panel controller (TPC).
5. Tap Download to USB.
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CP2215 User Manual
020-101225-01 Rev. 1 (01-2014)