Testing Basic Bcm50 Functionality; To Test The Main Unit - Nortel BCM50 Installation And Maintenance Manual

Chapter 18

Testing basic BCM50 functionality

This section describes how to test the BCM50 system.
Refer to the following sections for information on testing and troubleshooting the BCM50 system:
•

"To test the main unit"

• "To test the main unit (without a valid keycode)" on page 160
• "To troubleshoot the main unit" on page 160
• "To test the expansion unit" on page 160
• "To troubleshoot the expansion unit" on page 161
• "To test the MBM" on page 161
• "To test a station MBM" on page 161
• "To test a trunk MBM" on page 162
• "To determine why an MBM does not appear in Element Manager" on page 162
• "To determine why the ATA2 does not function" on page 162
• "To determine why there is no dial tone at the ATA2" on page 163
• "To check the ATA2 wiring" on page 163
• "Reset to factory settings" on page 163
• "To perform a Level 1 and Level 2 reset" on page 164
To test the main unit
If you have a digital station keycode installed, use the following test to ensure the main unit is
operating properly:
1 Go to an extension that is connected to the RJ-21 telephony connector on the main unit.
2 Check for dial tone.
3 Use this extension to make a call to another extension on the system.
4
If this system has a expansion unit with a media bay module (MBM) that supports extensions,
repeat steps 3 and 4 for an extension connected to the expansion unit.
5
Go to an extension that has access to one of the lines on the main unit.
6
Select the line or line pool to which the line belongs.
7 Check for dial tone.
8 Make a call using the line or line pool.
9
If this system has a expansion unit with an MBM that supports lines, repeat steps 6 to 8 with
an extension that can access one of the lines connected to the expansion unit.
Chapter 18 Testing basic BCM50 functionality
BCM50 Installation and Maintenance Guide
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