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13.1
13.1.1
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CALL FORWARDING
This chapter describes different ways of forwarding incoming calls to another internal
or external destination whenever you are absent or busy, or traveling, or when you
simply would rather not be disturbed.
DIVERSION FROM CALL SERVICES MENU
A soft key or a hot key can be pre-programmed with a shortcut to the Diversion func-
tion, see 10 Shortcuts on page 55, or by setting the profile to divert incoming calls.
All calls to your extension can be diverted to an internal or external answering position
of your choice, and calls to your extension can be diverted to other phone numbers
when your extension is busy or when you are unable to answer.
Note: This feature needs to be programmed in the WinPDM or CPDM3. Please
contact the system administrator.
See also 13.2 Internal Follow-me on page 74 and 13.4 External Follow-me on page
68.
Ordering Diversion of Incoming Calls
To divert incoming calls to another phone number, do the following:
1.
Press Menu, select
2.
Step to Call services, and press Select.
3.
Select Divert calls and press Select.
4.
Select Internal, External, No reply or When busy, and press Select.
5.
Select Activate and press Select.
6.
Dial the number (maximum 20 digits) to divert your calls to and press OK. You
can also press
Wait for the call timer to start in the display.
7.
Press
to finish the procedure.
and press Select.
to select a number from the call list.
C
F
ALL
ORWARDING
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