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System Overview
2. 7. 2. 5
Configuration
The MiVoice Office 400 communication server is configured via the web-based
WebAdmin application. Other components of the application include special accesses
for hospitality and hotel solutions as well as a configuration wizard.
2. 7. 2. 6
System monitoring
The system status is monitored with event messages which can be sent to various in-
ternal or external destinations. Examples of message destinations are: system phones,
events log (WebAdmin), e-mail recipients, SRM servers, alarm servers (ATAS) or
SNMP destination. Event messages are also accessible via the Mitel Open Interfaces
Platform for application manufacturers.
2. 7. 2. 7
Call logging
The Call Logging Manager includes data acquisition for incoming traffic (ICL), outgoing
traffic (OCL) and the counting of the acquired call charges according to a variety of cri-
teria. The data can be retrieved via different interfaces and subsequently processed.
2. 7. 2. 8
Hospitality/Hotel
The MiVoice Office 400 communication servers offer you several possibilities to imple-
ment a hospitality and hotel solution, with different operation applications and inter-
faces. Configuration is done through WebAdmin. The Mitel 6940 SIP, Mitel 6873 SIP,
MiVoice 5380 / 5380 IP reception phone or the web-based Mitel 400 Hospitality Man-
ager application is available to operate the functions. Reduced hospitality functionality
are also available on Mitel 6920 SIP, Mitel 6930 SIP, Mitel 6867 SIP and
Mitel 6869 SIP phones. A connection to a Property Management System (PMS) via the
communication server's Ethernet interface is also possible. The commercially available
FIAS protocol is provided for this purpose.
2. 7. 2. 9
Voice over IP
MiVoice Office 400 is a native VoIP solution. Apart from the possibility to operate IP
system phones and SIP phones via the Ethernet interface, MiVoice Office 400 systems
can also be networked over IP.
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Mitel 415/430
syd-0580/2.1 – R6.1 – 06.2019
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