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Mitel Unify OpenScape SL6 User Manual
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A MITEL
PRODUCT
GUIDE
Unify OpenScape DECT Phone
SL6
Unify OpenScape DECT Phone SL6 on Unify OpenScape Cordless
Enterprise
User Guide
08/2024
A31003-D1000-U109-04-7619

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Summary of Contents for Mitel Unify OpenScape SL6

  • Page 1 A MITEL PRODUCT GUIDE Unify OpenScape DECT Phone Unify OpenScape DECT Phone SL6 on Unify OpenScape Cordless Enterprise User Guide 08/2024 A31003-D1000-U109-04-7619...
  • Page 2 Notices The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Europe Limited. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries.
  • Page 3: Table Of Contents

    Contents Overview ......... . 5 Safety precautions .
  • Page 4 Transferring a call ............42 Toggling (switching between calls) .
  • Page 5: Overview

    Overview 1 Display 2 Status bar Icons display current settings and operating status of the telephone 3 Display keys Various functions, depending on the operating situation 4 Message key Access to the call and message lists; INT 1 Flashes: new message or new call 5 End call key / On/off key End call;...
  • Page 6 Illustration in the user guide Warnings, which if not heeded, can result in injury to persons or damage to devices. Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for being able to carry out the following action. Additional helpful information.
  • Page 7: Safety Precautions

    Safety precautions Read the safety precautions and the user guide before use. The device cannot be used in the event of a power failure. In case of a power failure it is also not possible to make emergency calls. Emergency numbers cannot be dialled if the keypad/display lock is activated! Use only rechargeable batteries that correspond to the specification (see list of permitted batteries www.wiki.unify.com /wiki/DECT_Mobilteile).
  • Page 8: Getting Started

    Getting started Contents of the package • One handset • One battery cover (rear cover for the handset) • One battery • One belt clip • One user guide The charging cradle is designed for use in closed, dry rooms within a temperature range of +5°C to +45°C.
  • Page 9: Setting The Display Language

    Setting the display language Re-opening the battery cover ¤ ¤ Remove the belt clip (if attached). To change the battery, place your ¤ fingernail in the recess in the housing Place your fingernail in the notch underneath and pull the battery up the battery cover and pull the battery cover Charge the battery ¤...
  • Page 10: Attaching The Belt Clip

    Setting the display language ¤ Press and hold the End call key The telephone is now ready for use. Attaching the belt clip The handset has notches on each side for attaching the belt clip. • Attaching the belt clip: Press the belt clip onto the back of the handset so that the tabs on the belt clip click into place in the notches.
  • Page 11: Using The Telephone

    Getting to know your telephone Using the telephone Getting to know your telephone Switch the handset on/off ¤ Switch on: When the handset is switched off, press and hold the End call key ¤ Switch off: When the handset is in idle status, press and hold the End call key Lock/unlock the keypad The keypad lock prevents any accidental use of the telephone.
  • Page 12: Display Keys

    Getting to know your telephone Display keys The display keys perform a range of functions depending on the operating situation. Current display key Back Save functions Display keys Display key icons p. 37 Menu guidance The functions of your telephone are displayed in a menu that consists of several levels. Selecting/confirming functions Confirm selection using OK or press the centre of the control key...
  • Page 13: Entering Text

    Getting to know your telephone Entering text Input position ¤ to select an entry field. A field is activated when the cursor is Example blinking inside it. ¤ New Entry to move the position of the cursor. First Name: Correcting incorrect entries Robert •...
  • Page 14: Making Calls

    Making calls Making calls Making calls ¤ . . . use to enter the number briefly press the Talk key ¤ Press and hold the Talk key . . . use to enter the number Cancel dialling: Press the End call key If the display backlight is deactivated, you can reactivate it by pressing any key.
  • Page 15: Incoming Calls

    Making calls Enter a dial pause when dialling ¤ Press and hold the hash key. A P is shown on the display Incoming calls An incoming call is indicated by ringing, by a display on the screen and by the flashing Talk / Handsfree key ( Accept a call: •...
  • Page 16: Call Lists

    Call lists Call lists The telephone saves different types of calls (missed, accepted and outgoing calls) in lists. Activating/deactivating the local call lists ¤ Press buttons ..then to . . . ¤ activate: ¤...
  • Page 17: Message Lists

    Message lists Message lists Notifications about missed calls, messages on the network mailbox and missed alarms are saved in the messages list and can be shown on the handset display. As soon as a new message arrives, an advisory tone will sound. The Message key also flashes (if activated).
  • Page 18: Directory

    Directory Directory The local directory is unique to the handset. However, it is possible to send entries to other handsets. Opening the directory ¤ Briefly press in idle status ¤ . . . use to select Directory Directory entries Number of entries: up to 500 Information: First name and surname, up to three telephone numbers, e-mail...
  • Page 19: Copying An Entry/Directory

    Directory Setting the order of the directory entries Directory entries can be sorted by first name or surname. ¤ Options Sort by Surname / Sort by First Name If no name was entered, the default telephone number is shown in the surname field. These entries appear at the beginning of the list, regardless of how the entries are sorted.
  • Page 20 Directory Copying a vCard using Bluetooth Copy directory entries in vCard format, e.g. to exchange entries with a mobile phone. Bluetooth mode is activated The other handset/mobile phone supports Bluetooth. ¤ . . . use to select an entry if needed Options Copy entry / Copy all vCard via Bluetooth .
  • Page 21: Network Mailbox

    Network mailbox Network mailbox Enter number ¤ . . . use to select Answer Machine Network Mailbox ¤ . . . use to enter or amend the network mailbox number Save To activate/deactivate the network mailbox use the phone number and a function code of your network provider.
  • Page 22: Additional Functions

    Sound profiles Additional functions Sound profiles The telephone has sound profiles for adapting the handset to the environmental conditions: Profile Loud, Profile Silent, Profile Personal. ¤ Press the Profile key . . . The profile currently set is shown ¤ Switch between profiles using key ¤...
  • Page 23: Timer

    Timer Saving appointments to the calendar Date and time have been set. ¤ . . . use to select Organizer Calendar to select desired day OK . . . then ¤ Switch on/off: Activation: use to select On or Off Enter information for the appointment: ¤...
  • Page 24: Alarm Clock

    Alarm clock Alarm clock Date and time have been set. Activating/deactivating the alarm clock and setting the wake-up time ¤ . . . use to select Organizer Alarm Clock OK . . . then ¤ Switch on/off: Activation: . . . use to select On or Off ¤...
  • Page 25: Resource Directory

    Resource Directory Resource Directory Sounds for ringtones and images that can be used as caller pictures (CLIP pictures) or as a screensaver are saved in the handset's resource directory. A range of monophonic and polyphonic sounds and pictures have been pre-set but further images and sounds can be downloaded using a PC ( Gigaset QuickSync).
  • Page 26: Bluetooth

    Bluetooth Bluetooth The handset is able to use Bluetooth™ to communicate wirelessly with other devices that also use this tech- nology, e.g. to connect a Bluetooth headset or hearing aid. Bluetooth is activated and the devices have been registered to the handset. The following devices can be connected: •...
  • Page 27 Bluetooth Edit an entry ¤ . . . use to select Bluetooth Known Devices . . . use to select entry . . . possible options: ¤ View an entry: View . . . the device name and device address are displayed Press OK to go back De-registering a device: ¤...
  • Page 28: Additional Functions Using The Pc Interface

    Additional functions using the PC interface Additional functions using the PC interface The Gigaset QuickSync program has been installed on the computer. QuickSync functions: • Sync the handset's directory with Microsoft® Outlook® • Upload CLIP-pictures (.bmp) from the computer to the handset •...
  • Page 29: Setting The Handset

    Setting the handset Changing the language ¤ . . . use to select Settings Language . . . use select language Select ( = selected) If the handset has been set to an incomprehensible language: ¤ Press the keys slowly one after the other .
  • Page 30: Tones And Signals

    Keypad illumination The keypad has 5 levels of brightness to choose from. ¤ . . . use to select Settings Display & Keypad Illumination . . . use to select Brightness (1 - 5) Save Activating/deactivating automatic keypad lock Automatically lock the keypad when the handset has been in idle status for around 15 seconds. ¤...
  • Page 31 Earpiece and handsfree profile Select a profile for the earpiece and handsfree mode in order to adapt the telephone as much as possible to the surroundings. Check which is the most comfortable profile for you and your caller. ¤ . . . use to select Audio Settings Acoustic Profiles...
  • Page 32: Auto Answer

    Switching advisory tones on/off The handset notifies acoustically about different activities and statuses. These advisory tones can be switched on/off independently of each other. ¤ . . . use to select Audio Settings Advisory Tones OK . . . then Tone when keys are pressed: ¤...
  • Page 33: Changing The Handset Pin

    Assigning display keys / Changing assignments The left and right display keys have a function preset by default when in idle mode. The key can be re- assigned. ¤ Press and hold the left or right display key in idle status . . . the list of possible key assignments is opened .
  • Page 34: Appendix

    Manufacturer’s advice Appendix Manufacturer’s advice Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.
  • Page 35: Technical Data

    Technical data Technical data Battery Technology: lithium ion (Li-Ion) Voltage: 3.7 V Capacity: 750 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximum possible times.) Standby time (hours) Talktime (hours)
  • Page 36: Character Charts

    Technical data Character charts Standard characters Press the relevant key the number of times indicated. 9x 10x ä á à â ã ç ë é è ê ï í ì î ö ñ ó ò ô õ ß ü ú ù...
  • Page 37: Display Icons

    Display icons Display icons The following icons are displayed depending on the settings and the operating status of your telephone. Icons in the status bar Icon Meaning Icon Meaning Signal strength (No Radiation off ) Headset / hearing aid connected via Bluetooth 1% -100% white, if Maximum Range on;...
  • Page 38: Accessing System Functions

    Accessing system functions The system functions can be accessed via the Service menu. Structure of the Service menu Note: Not all menu options are displayed depending on the system configuration. Destinations Set up call forwarding Variable call forwarding Fixed call forwarding Forwarding for intnl Forwarding for extnl Forwarding on busy...
  • Page 39: Making Calls To Multiple Parties

    Consultation Making calls to multiple parties Consultation You interrupt your call to consult with a user (including external users) and then resume the original call. You are conducting a call. Activating and conducting an inquiry/consultation call CONSULT Activate inquiry. The current call is placed "on hold", so that the first user waits. Enter the phone number for the consultation call.
  • Page 40: Call Waiting

    Call waiting Call waiting You need to speak to a user in your communications system urgently, even though this user's line is busy. You can send a call waiting signal during the call to let the user know you want to talk to him or her. The user either answers im- mediately or you will be automatically connected when he or she has finished his call.
  • Page 41: Override

    Override Override You need to speak to an internal user urgently, even though his or her line is busy. The "Override" function allows you to interrupt the ongoing call to pass on a message. The user is busy. OVERRIDE Select the menu item and confirm. Both your colleague and their call partner hear a warning tone.
  • Page 42: Transferring A Call

    Transferring a call Transferring a call If the person you are speaking to wishes to be forwarded to one of your col- leagues you can transfer the call. Transferring the call with prior announcement: Select the menu item and confirm. CONSULT Enter the number of the party to whom you want to transfer the call.
  • Page 43: Toggling (Switching Between Calls)

    Toggling (switching between calls) Toggling (switching between calls) The Toggle function allows you to switch between two users without allowing them to speak to each other directly. The two users can be either external or in- ternal users. You can also start a conference. You are conducting a call.
  • Page 44: Conducting A Conference

    Conducting a conference Conducting a conference In a system-assisted conference you can include up to 8 internal and external users. Users with system telephones can perform or use all the following func- tions simultaneously. ISDN telephones and external stations are passive users– they can only be included in an existing conference.
  • Page 45: Expanding A Conference

    Conducting a conference Setting up a conference from a consultation call You are connected to one user and you call a second user. CONSULT Confirm the option shown. Call another user. The second user answers, you announce the conference. Select the menu item and confirm. You will briefly see the message: "1 is your CONFERENCE position".
  • Page 46: Transferring The Conference

    Conducting a conference Expanding the conference from a consultation call You wish to make a consultation call during the conference. Select the menu item and confirm. The conference is placed on hold. CONSULT Call a party. Make the consultation call. Either: Select the menu item and confirm to add the user from the consultation call to CONFERENCE...
  • Page 47: During The Conference

    Conducting a conference Announce that you are transferring the conference Select and confirm the option shown. CONF. TRANSFER You are disconnected from the conference. Press the End call key. During the conference You are taking part in a conference with 3 to 8 members and you wish to know about the other members or to disconnect a certain member or to disconnect the last member added to the conference.
  • Page 48: Using The Second Call Feature

    Using the second call feature Using the second call feature If you are expecting an important call, you should activate the camp-on function. A second call will then be signaled while a call is in progress. You can accept or ignore the second call.
  • Page 49: Caller List

    Caller list Callers who have tried to reach during your absence are saved in the "Caller list". Callback requests page 66 are also recorded here.  Note: If the "local call list" was allocated to the handset in the system, then please use the description on page 17.
  • Page 50: Central Directories (Group Directory)

    Central directories (group directory) You can save your private phonebook that is saved on your handset to a central server and add group phonebooks that are saved on this server to your private phonebook. To protect phone numbers in your private phonebook from being modified when a group phonebook is added, we recommend first saving your private phone- book using the function "Send List"...
  • Page 51: Sending And Receiving An Entry Or List Of Entries

    Sending and receiving an entry or list of entries Sending and receiving an entry or list of entries You can send either an individual entry or the entire list to the communications system. This list can be received by the communications system and returned. Furthermore, it is also possible to load group directories.
  • Page 52 Sending and receiving an entry or list of entries Deleting a list in the communications system Prerequisite: A currently unused list or entry is saved on the communications system. If the handset with phone number 00 was used to send the list or entry to the communications system, any handset can be used to delete this list or entry.
  • Page 53: Call Forwarding

    Using call forwarding Call forwarding Using call forwarding You can program two types of call forwarding: • Fixed call forwarding and • Variable call forwarding. For fixed call forwarding, you program a forwarding destination that will remain valid until you change or delete it. You can activate and deactivate this forward- ing function.
  • Page 54: Fixed Forwarding

    Using call forwarding Fixed forwarding If you have programmed a forwarding destination for fixed forwarding, you can activate and deactivate the forwarding facility in the Service menu. The pro- grammed forwarding destination remains valid until you change or delete it. Programming and activating a forwarding destination Open the system menu.
  • Page 55 Using call forwarding Deleting the destination for fixed forwarding You can delete the destination for fixed forwarding. Open the system menu. BASIC SERVICE Select and confirm the basic service. DESTINATIONS Select the menu item and confirm. FORWARD Confirm the option shown."Variable forwarding" is displayed. NEXT Confirm the option shown.
  • Page 56: Variable Forwarding

    Using call forwarding Variable forwarding For variable forwarding you can choose between six different call forwarding types: • Variable forwarding (unconditional forwarding) • Forwarding for internal • Forwarding for external • Forwarding on busy • Call forwarding no reply • Forwarding on busy/after timeout Remark: The various forwarding types must be configured for the user.
  • Page 57 Using call forwarding Programming a forwarding destination Open the System Menu. BASIC SERVICE Select and confirm the basic service. DESTINATIONS Select the menu item and confirm. FORWARD Confirm the option shown. "Variable forwarding" is displayed. NEXT Confirm the option shown. "Fixed forwarding" is displayed. NEXT Confirm the option shown.
  • Page 58: Forwarding Calls Automatically

    Using call forwarding Checking forwarding To check the status of the forwarding types, proceed as described on page 56. The forwarding destination is shown in the second line if this vari-  able forwarding type is activated. Activating and deactivating forwarding by means of an option If a forwarding destination has been programmed for fixed forwarding, you can use the option to activate and deactivate the forwarding facility.
  • Page 59 Using call forwarding Call forwarding with codes Note: The codes are dependent on the configuration in your communication system. Please consult your administrator. You can use codes to set up the following forwarding types: Forwarding type Code (Example) * 51 Program and activate fixed forwarding * 41 Activate fixed forwarding...
  • Page 60: Deactivating Call Forwarding

    Using call forwarding Programming and activating call forwarding Hold down the Talk key. Enter the code, for example *51 (ask your administrator).You will hear the dial tone. Enter the destination number. Enter the termination character. You will hear a confirmation beep and call forwarding is activated.
  • Page 61: Delayed Call Forwarding

    Delayed call forwarding Delayed call forwarding Note: This is configured for the entire system by your administrator. Prerequisite: The second call function must be activated page 48.  If "Forwarding on busy / after timeout" or "Forwarding after timeout" is activated on your handset page 56 and a second call comes in, you will automatically ...
  • Page 62: Deactivating/Checking Call Forwarding For Another Telephone

    Forwarding calls for a different terminal Deactivating/checking call forwarding for another telephone Open the system menu. BASIC SERVICE Select and confirm the basic service. Feature settings Select the menu item and confirm. FORWARD NUM- Select the menu item and confirm. VARY FORWARD Confirm the option shown.
  • Page 63: Mailbox

    Mailbox Callers who have tried to reach you during your absence can leave a callback request in your mailbox. In the mailbox you will also find voice or fax messages from the mail server (if this has been set up). Viewing the mailbox/selecting a mailbox entry An advisory message appears and the message key flashes when one or more information messages or voicemails have been received for you.
  • Page 64: Using The Openscape Xpressions Mailbox Function (Optional)

    Using the OpenScape Xpressions mailbox function (optional) Users with a mailbox (OpenScape Xpressions) can dial the messaging phone number to use this system's features and thus configure call forwarding types or listen to available messages. User voice prompts explain how to obtain all the available functions.
  • Page 65: More Features

    Making calls using project assignment (cost billing) More features Making calls using project assignment (cost billing) You can assign external calls to certain projects. Prerequisite: Project numbers (from 1 to 5) have been configured for certain projects and you have an account code (ACCT) for the project. Note: The function must be approved for your communications system.
  • Page 66: Callback

    Callback Callback This function enables you to call a user who does not answer or whose line is busy. The Callback function enables you to contact this user as soon as he or she hangs up or re-uses his or her telephone. Please note that a line is signaled as busy when it is being called by another user.
  • Page 67: Using A Different Telephone In The Same Way As Your Own

    Using a different telephone in the same way as your own Using a different telephone in the same way as your own You can log on to another telephone belonging to the HiPath 4000 system using a personal identification number (PIN). This also applies to telephones in networked HiPath 4000 systems, for example at other company locations.
  • Page 68: Caller Id Suppression

    Caller ID suppression Call forwarding - follow me after successful identification: VARY FORWARD Select the menu item and confirm. SAVE Confirm the option shown. Call forwarding is activated immediately. Caller ID suppression The caller ID display can only be suppressed for one subsequent call and the setting is not saved if the number is redialed.
  • Page 69: Activating/Deactivating Do Not Disturb

    Activating/deactivating do not disturb Activating/deactivating do not disturb If you do not wish to take calls, you can activate do not disturb. Internal callers will hear the ringing tone and the announcement "Do Not Disturb"; external calls will be diverted to the attendant. Your administrator can also set up call forwarding destinations for the "Do not disturb"...
  • Page 70: Tracing A Call

    Tracing a call Tracing a call You can identify malicious external callers. You can record the caller's phone number during a call or for up to 30 seconds after a call. You should not hang up in the process. Note: The function must be approved for your communications system.
  • Page 71: Entering Commands Via Tone Dialing (Dtmf Suffix Dialing)

    Entering commands via tone dialing (DTMF suffix dialing) Entering commands via tone dialing (DTMF suffix dialing) After dialing a phone number, you can activate DTMF tone dialing (dual-tone multifrequency signaling) in order to operate devices, such as answering machines or automatic directory inquiry or switching systems, by means of command inputs.
  • Page 72: Parking/Activating Calls

    Parking/activating calls Parking/activating calls You can park up to 10 internal and/or external calls and resume them at another telephone. Calls cannot be parked if: • All parking positions are busy. • The parking position you have selected is busy. •...
  • Page 73: System-Wide Speaker Call

    System-wide speaker call System-wide speaker call You can place a speaker call to an internal party on HiPath 4000 using the loudspeaker on their telephone to establish a connection. You can also initiate a speaker call from a consultation call. To cancel a speaker call, replace the handset or - during an inquiry - resume the call that was in progress.
  • Page 74: Activating Or Deactivating

    System-wide speaker call Activating/deactivating "Speaker call protect" You can protect yourself against being addressed directly with a speaker call. Attempts to address you directly over the speakerphone will then become normal calls. Open the system menu. BASIC SERVICE Select and confirm the basic service. Feature settings Select the menu item and confirm.
  • Page 75: System Appointment Function

    System appointment function System appointment function You can arrange for the communications system to remind you of an appointment. For this to happen, you need to save the times at which you wish to be reminded. This is possible for a period of up to 24 hours in advance. Saving an appointment Open the system menu.
  • Page 76: Locking The Telephone Line To Prevent Misuse

    Locking the telephone line to prevent misuse Locking the telephone line to prevent misuse You can prevent unauthorized persons from using your telephone (and the system directory) during your absence. Prerequisite: You have been assigned a personal identification number (PIN) by the administrator responsible for your communications system.
  • Page 77: Index

    Index Call charge assignment ........... 65 Call forwarding ............53 Forwarding calls for a different terminal .... 62 Call list copying a number to the directory ..... 16 delete ..............16 Advisory tones ...........31 delete an entry ..........16 Alarm ............... 24 dialling ...............
  • Page 78 De-registering devices (Bluetooth) ......27 Dialling Fast access .............. 14 from the call list ..........14 Firmware updates ............ 28 from the directory ..........14 Forwarding from the redial list ..........14 variable .............. 56 using quick dial ..........32 Functions ..............
  • Page 79 returning to ............12 Microphone Illumination, keypad ..........30 adjust sensitivity ..........15 Indications, icons ............. 37 switch on/off ............15 Information message, Message, viewing ....63 volume ............... 30 Muting the handset ..........15 Key 1 (fast access) ............ 5 Key, assigning ............
  • Page 80 Recall key ..............5 Talk key ..............5 Redial list ............14 Technical data ............35 Registering (handset) ..........9 Telephone Registering device (Bluetooth) ......... 26 operating ............11 Resource Directory ..........25 Time control for external calls ........24 memory ............. 25 Timer ................
  • Page 81 © 2024 Mitel Networks Corporation. All Rights Reserved. Mitel and the Mitel logo are trademark(s) of Mitel Networks Corporation. Unify and associated marks are trademarks of Unify Software and Solutions GmbH & Co. KG. All other trademarks herein are the property of their respective owners.