Software Troubleshooting - Fujitsu PRIMERGY RX600 S4 User Manual

8.2.3 Software Troubleshooting

This section explains software-related troubleshooting. For troubles during OS installation or system
operation, refer to the following contents.
Trouble at a ServerStart Startup
After a boot from PRIMERGY Startup Disc, nothing is displayed on the
screen
This situation may occur if the hard disk drive still contains the previous information. In that case, this
situation may occur even when insert Windows Server 2003 Installation CD-ROM.
In such a situation, physically format the hard disk drive to delete the previous information and start up
ServerStart.
For physical formatting for hard disk drive, refer to the manual on Array Controller Document & Tool
CD.
Error messages during installation
The following error messages may appear during installation using ServerStart. Observe the corrective
action against the relevant error.
"WzDiskAdmin: System Error! ......................, Last Error: The device is not
ready." appears
Optional SCSI/SAS devices (e.g., hard disk cabinet, DAT unit) may be connected.
Disconnect the optional SCSI/SAS devices and perform installation again. Connect the optional devices
after the installation completes.
"Operating System not found" appears when the system restarts from the
CD/DVD after file copy
The following factor may be possibly root cause.
• The Active flag is selected.
"Missing Operating System" appears during installation
The installation partition size may be too large. Specify the installation partition size correctly. For
details on the installation partition size, refer to "2.3.1 Installation Partition Size" ( pg.48).
"Error 1920. Service (PXE Services) failed to start" appears during
preconfigured installation
The system installed with the preconfigured settings (PXE server) may not be connected to the network.
Check the LAN cable connection and click [Rerun].
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