Software Troubleshooting - Fujitsu PRIMERGY RX600 S3 User Manual

Chapter 9 Operation and Maintenance

9.2.3 Software Troubleshooting

This section explains software related troubleshooting. For troubles during OS installation or system
operation, refer to the following contents.
Trouble at a ServerStart Startup
After a boot from the ServerStart CD-ROM, nothing is displayed on the
screen.
This problem may occur if the hard disk drive still contains previous information. In that case, this
problem will still occur when the Windows Server 2003 Installation CD-ROM is inserted.
To eliminate this problem, physically format the hard disk drive to delete the previous information and
start up ServerStart. For physical formatting, refer to "PRIMERGY RX600 S3 Onboard SCSI RAID
User's Guide".
Trouble during OS Installation
Automatic logon is not performed during Windows 2000 setup.
During OS installation, ServerStart installs applications and hardware utilities supplied with the OS.
Installation and subsequent restart and logon are performed automatically as necessary. In rare cases,
however, automatic logon is not performed and the logon window appears. In this window, logon with
the user name and password you have set before starting installation. After logon, the setup procedures
are continued.
Installation of Windows 2000 Server is not completed.
Installation of Windows 2000 Server may be stopped during the operation. In this case, press the power
button for three seconds to turn off the server and restart the server. After restarting the server, the
installation is continued.
Automatic installation stopped at an entry screen during Active Directory
configuration.
If automatic installation has stopped during Active Directory configuration, check the error message
first. Automatic installation can stop when the password is required, such as when registration in DNS
fails. Check the environment and continue the installation manually. If the problem is not solved, click
[Cancel] and after the OS installation, manually configure Active Directory.
If you have continued the Active Directory installation wizard manually, the following message appears
when the installation wizard closes.
It is necessary to restart Windows before making any changes made in
the "Active Directory installation wizard valid."
When this message appears, click [Restart] to continue the installation.
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