Fujitsu PRIMERGY RX600 S6 Service Supplement Manual
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Fujitsu PRIMERGY RX600 S6 Service Supplement Manual

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Service Supplement - English
PRIMERGY RX600 S6 Server
Service Supplement
August 2011

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Summary of Contents for Fujitsu PRIMERGY RX600 S6

  • Page 1 Service Supplement - English PRIMERGY RX600 S6 Server Service Supplement August 2011...

  • Page 2: Copyright And Trademarks

    – The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third-party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
  • Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
  • Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
  • Page 5 Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: – CSS (Customer Self Service) Service Supplement RX600 S6...
  • Page 6 Service Supplement RX600 S6...

  • Page 7: Table Of Contents

    Contents Introduction ......9 Concept and target groups ....9 Documentation overview .
  • Page 8 Contents Appendix ......55 Board layout ......55 5.1.1 Control panel .

  • Page 9: Introduction

    Introduction The scalable PRIMERGY RX600 S6 is an Intel-based rack server for critical company scenarios, e.g. a database management system for medium or large- sized databases or as a consolidation basis to run a vast number of different applications using virtualization technologies.

  • Page 10: Documentation Overview

    – "PRIMERGY RX600 S6 Server Operating Manual" – "PRIMERGY RX600 S6 Server Options Guide" – "System Board D3141 for PRIMERGY RX600 S6 Technical Manual" – "PRIMERGY RX600 S6 Server Service Supplement" – "System Board D3141 BIOS Setup Utility for PRIMERGY RX600 S6" manual Information/procedure Manual Detailed safety notes "Safety notes and...
  • Page 11 – Installing controllers (incl. I/O riser card) in non- hot-plug PCI slots – Installing UFM – Installing TPM – Installing a battery (iBBU) Cabling BIOS setup BIOS Setup Table 1: Overview of the documentation for PRIMERGY RX600 S6 Service Supplement RX600 S6...
  • Page 12 – Hot-swap backplane – SAS/SATA controller card D2607 – SAS/SATA controller card D2616 – I/O riser card – Front panel fan board – Power distribution board Table 1: Overview of the documentation for PRIMERGY RX600 S6 Service Supplement RX600 S6...

  • Page 13: Notational Conventions

    Introduction Notational conventions The following notational conventions are used in this manual: indicates commands or menu items. Text in italics "Quotation marks" indicate names of chapters and terms that are being emphasized. describes activities that must be performed in the order Ê...
  • Page 14 Introduction Service Supplement RX600 S6...

  • Page 15: Procedure

    Procedure CAUTION! The actions described in these instructions should only be performed by service personnel. Ê First of all please familiarize yourself with the safety instructions in the chapter "Safety instructions" on page Ê Ensure that all required manuals (see Service DVD) are available, print out the PDF files if necessary.
  • Page 16 Procedure Service Supplement RX600 S6...

  • Page 17: Safety Instructions

    Safety instructions The following safety instructions are also provided in the manual "Safety Notes and Regulations" or " 安全上のご注意 ". This device complies with the relevant safety regulations for data processing equipment. CAUTION! The actions described in this manual should only be performed by service personnel.
  • Page 18 Safety instructions All batteries containing pollutants are marked with a symbol (a ● crossed-out garbage can). In addition, the marking is provided with the chemical symbol of the heavy metal decisive for the classification as a pollutant: Cd Cadmium Hg Mercury Pb Lead Working with CDs/DVDs/BDs and optical drives When working with devices with optical drives, these instructions must be...
  • Page 19 Safety instructions As a precaution, remove disks from the optical drive when the drive ● is not to be used for a long time. Keep the optical disk tray closed to prevent foreign matter, such as dust, from entering the optical drive. Hold CDs/DVDs/BDs by their edges to avoid contact with the disk ●...
  • Page 20 Safety instructions CAUTION! The optical drive contains a light-emitting diode (LED), which under certain circumstances produces a laser beam stronger than laser class 1. Looking directly at this beam is dangerous. Never remove parts of the optical drive casing! Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label...

  • Page 21: Replacement Routines

    Ê Disconnect all cables on the rear side of the server. 4.1.1 Opening the server You will find a detailed description of how to open the server in the "PRIMERGY RX600 S6 Server Options Guide". Figure 2: Extending the server out of the rack Service Supplement RX600 S6...

  • Page 22: Closing The Server

    Replacement routines Ê Swivel the two quick release levers (1) and pull the server carefully out of the rack as far as possible (2). CAUTION! Do not use the pulled-out server as a surface on which to put things or as a work surface, especially do not lean on or against it. Ê...
  • Page 23 Replacement routines If you have removed the server from the rack cabinet, please refer to the "PRIMERGY RX600 S6 Server Options Guide" for a detailed installation description. Figure 4: Sliding the server into the rack Ê Pull up on the locking latch on both telescopic rails (1).

  • Page 24: Replacing The Local Service Display

    Replacement routines Replacing the local service display Ê Open the server as described in section "Opening the server" on page Ê Remove the memory board in slot #8 and the respective memory divider. Removing the local service display Figure 5: Location of the release button for the local service display Ê...
  • Page 25 Replacement routines Figure 7: Removing the cable from the local service display Ê Disconnect the cable (see circle) from the defective local service display. Installing the local service display Ê Plug the cable into the new local service display. Ê Push the local service display into its bay until it engages. Ê...

  • Page 26: Replacing The I/O Riser Card

    Replacement routines Replacing the I/O riser card The I/O riser card is replaced the same way as a non-hot-plug controller. A description can be found in the Options Guide for this server. Replacing the Remote Management Module The Remote Management Module (Intel® RMM3) is located on the I/O riser card.

  • Page 27: Replacing The Front Panel Fan Board

    Replacement routines Replacing the front panel fan board The front panel fan board is located under the fan box. To replace it you must remove all of the fans and the fan box. Ê Open the server as described in section "Opening the server"...
  • Page 28 Replacement routines Removing the front panel fan board Ê Disconnect all cables connected to the front panel fan board. Figure 10: Removing the front panel fan board Ê Undo the four screws (see circles in figure above) to loosen the front panel fan board.

  • Page 29: Replacing The Control Panel

    Replacement routines Replacing the control panel Ê Open the server as described in section "Opening the server" on page Ê Remove the following components: – all of the fans (for a description see the Operating Manual) – all memory boards and memory dividers (for a description see the Options Guide) Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot.

  • Page 30: Replacing The Idtemp Combo

    Replacement routines Replacing the IDTEMP combo This board includes two important system components: – EEPROM for the chassis ID and ident number of the server – Temperature sensor for monitoring the ambient temperature Data for the EEPROM and current temperature values are transmitted to the system board via the I C bus.
  • Page 31 Installation Manager to identify the system, it is necessary to program the chassis ID prom using the "ChassisIDProm Tool" after installing the new IDTEMP combo. This tool is available for download from the following Fujitsu Technology Solutions support page: http://partners.ts.fujitsu.com/com/service/intelservers/tools For the Japanese market, follow the instructions provided separately.

  • Page 32: Replacing The Hot-Swap Backplane (Hsbp)

    Replacement routines Replacing the hot-swap backplane (HSBP) Ê Open the server as described in section "Opening the server" on page Ê Remove all memory boards and memory dividers (for a description see the Options Guide). Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot.
  • Page 33 Replacement routines Removing the hot-swap backplane Ê Unplug the cable from the system board to the front panel fan board on the system board side. Ê Unplug the cable from the power distribution board to the front panel fan board on the front panel fan board side. Ê...
  • Page 34 Replacement routines Installing the hot-swap backplane Figure 15: Installing the hot-swap backplane Ê Set the hot-swap backplane into position by lowering it over the metal tabs (see arrows in figure above). Ê Plug all relevant cables into the hot-swap backplane (see the cabling plan in the appendix of the Options Guide).

  • Page 35: Replacing The Optical Drive

    Replacement routines 4.10 Replacing the optical drive Ê Open the server as described in section "Opening the server" on page Ê Remove all memory boards and memory dividers (for a description see the Options Guide). Make a note about the slot from which you pulled each memory board for you have to replace it back into the same slot.
  • Page 36 Replacement routines Figure 17: Lifting the optical drive connector Ê Lift the green optical connector (see arrow in figure above) to loosen the optical drive from the hot-swap backplane and push the optical drive a little bit out of the housing. Ê...
  • Page 37 Replacement routines Installing the optical drive Figure 18: Installing the connector to the new optical drive Ê Mount the green connector (see oval in figure above) to the new optical drive. Ê Move the optical drive into its slot in the server’s front until it clicks into place. Ê...

  • Page 38: Replacing The System Board

    Replacement routines 4.11 Replacing the system board The system board can be equipped with an optional TPM (Trusted Platform Module). This module enables third party programs to store key information (e. g. drive encryption using Windows Bitlocker Drive Encryption). If the customer is using the TPM functionality, the TPM has to be removed from the defective system board and connected to the new system board.
  • Page 39 Replacement routines – SAS/SATA RAID controller card (see section "Replacing the SAS/SATA RAID controller card" on page – UFM (see section "Replacing the UFM" on page Figure 19: Removing the hot-plug PCI divider insert Ê Remove the hot-plug PCI divider insert as follows: –...
  • Page 40 Replacement routines Figure 20: Removing the BBU battery Ê Press both locking hooks (see arrows in figure above) of the BBU holder #1 (for a description of the numbering of the BBU holders see the Options Guide) upward and remove the battery out of the holder. The removal of the second battery (in BBU holder #2) is done in the same manner, but rotated by 180°.
  • Page 41 Replacement routines Figure 21: Removing the BBU holder #1 Ê Press on both sides (1) and shift the BBU holder #1 in the direction of the arrow (2) in order to remove it out of the housing. Ê Remove the BBU holder #2 (located on the opposite side) in the same manner, but shifting it to the opposite direction.
  • Page 42 Replacement routines Figure 22: Removing the mid-brace Ê Undo the six screws (see circles in figure above) of the mid-brace and remove it. Ê Remove the heat sinks (see the Options Guide). Ê Remove the memory rug (see figure 13 on page 32).
  • Page 43 Replacement routines Figure 23: Removing the system board Ê Carefully remove the system board as follows: – Grasp the system board by the two handles (see ovals). – Slide the system board slightly toward the front of the housing to lift it out of the grounding brackets, then lift it out of the housing (see arrow).
  • Page 44 Replacement routines Ê Remove the protective plastic covers from the processor sockets of the new system board and fit them onto the sockets of the defective system board which will be sent back to spares. Returned system boards without these covers probably have to be scrapped.
  • Page 45 Replacement routines Ê Carefully shift the system board to the back side of the housing so that it fits into the grounding brackets (see ovals in figure above). CAUTION! Always take the system board with both hands! Don’t damage the EMI springs which are essential to comply with applicable EMC regulations and satisfy cooling requirements and fire protection measures.
  • Page 46 If applicable, activate TPM functionality in the system BIOS under Security > TPM (Security Chip) Setting > Security Chip. For more information, refer to the "System Board D3141 BIOS Setup Utility for PRIMERGY RX600 S6" manual. This completes the replacement of the system board.

  • Page 47: Replacing The Power Distribution Board

    Replacement routines 4.12 Replacing the power distribution board The power distribution board is located underneath the system board close to the hot-swap backplane. Removing the power distribution board Ê Remove the power supply units (see the Operating Manual). Ê Open the server as described in section "Opening the server"...

  • Page 48: Replacing The Tpm

    Replacement routines Ê Pull the defective power distribution board in the direction of the arrow and lift it out of the housing. Installing the power distribution board Ê To install the new power distribution board follow the above steps in reverse. 4.13 Replacing the TPM TPM is the short form for Trusted Platform Module.
  • Page 49 Replacement routines Ê Remove the TPM screw using a thin slotted screwdriver (e.g. watchmaker's screwdriver). Ê Remove the defective TPM from the upper side of the system board. CAUTION! Ensure to turn the screw clockwise in order to remove it! Otherwise the thin metal bar may break, rendering it impossible to unscrew the screw.
  • Page 50 Replacement routines Figure 29: Installing the TPM Ê Insert the new TPM on the system board (1). Ê Fasten the TPM with the special screw for the TPM (2). Please use the TPM bit insert to tighten the special screw. CAUTION! Do not fasten the screw too firmly.

  • Page 51: Replacing The Ufm

    Replacement routines 4.14 Replacing the UFM UFM is the short form for USB Flash Module. Ê Open the server as described in section "Opening the server" on page 21 Ê Remove the I/O riser card, see the Options Guide. Figure 30: Removing the nylon screw of the UFM Ê...
  • Page 52 Replacement routines The UFM contains customer information (e.g. IP address, license etc.). Therefore, after replacing it, you must give the defective UFM to the customer to dispose of. If the customer asks you to dispose of it, break it as follows before disposal. You will need the following tools: Figure 31: Tools for breaking the UFM Figure 32: Breaking the UFM...
  • Page 53 Replacement routines Figure 33: Preparing the UFM Ê Remove the nylon screw from the new UFM (1). Ê Remove the UFM spacer (2). Ê Connect the new UFM to the system board and the remaining UFM spacer (see figure 30 on page 51)).
  • Page 54 Replacement routines Service Supplement RX600 S6...

  • Page 55: Appendix

    Board layout The board layout of the system board is described in the "System Board D3141 for PRIMERGY RX600 S6 Technical Manual". You will find the part numbers of the cables in the cabling plan (see the Appendix of the Options Guide RX600 S6).

  • Page 56: Hot-Swap Backplane

    Appendix 5.1.2 Hot-swap backplane Part number: SNP:A3C40113969 Figure 35: Hot-swap backplane Connector Description Connector SATA SGPIO ’A’ Connector SATA SGPIO ’B’ Connector Hot-swap backplane control Connector Local service display / CSS Connector Hot-swap backplane power Connector slimline SATA optical drive (underside) Connector SAS/SATA for hard drive #6 cable Connector SAS/SATA for hard drive #7 cable Connector SAS/SATA for optical drive cable...

  • Page 57: Sas/Sata Controller Card D2607

    Appendix Connector SAS/SATA for hard drive #0 cable Connector SAS/SATA for hard drive #1 cable Connector SAS/SATA for hard drive #2 cable 5.1.3 SAS/SATA controller card D2607 Part number: S26361-D2607-A11-1 Figure 36: SAS controller card D2607 Connector Description Connector HDD activity to system board Connector for hard disk drive cable (0-3) Connector for hard disk drive cable (4-7) Service Supplement...

  • Page 58: Sas/Sata Controller Card D2616

    Appendix 5.1.4 SAS/SATA controller card D2616 Part number: S26361-D2616-A12-4 / S26361-D2616-A22-1 Figure 37: SAS controller card D2616 Connector Description Connector for hard disk drive cable (0-3) Connector for hard disk drive cable (4-7) Connector HDD activity to system board Service Supplement RX600 S6...

  • Page 59: I/O Riser Card

    Appendix 5.1.5 I/O riser card Part number: SNP:A3C40134328 Figure 38: I/O riser card Connector Description Connector I/O riser card to RMM3 board Service Supplement RX600 S6...

  • Page 60: Front Panel Fan Board

    Appendix 5.1.6 Front panel fan board Part number: SNP:A3C40113964 Figure 39: Front panel fan board Connector Description Connector fan control to system board Connector power hot-swap fan #7 Connector fan power Connector hot-swap backplane control Connector power hot-swap fan #6 Connector front panel to system board Connector power hot-swap fan #5 Connector USB to system board...

  • Page 61: Power Distribution Board

    Appendix Connector local service display Connector power hot-swap fan #3 Connector power hot-swap fan #4 Connector power hot-swap fan #8 5.1.7 Power distribution board Part number: SNP:A3C40124454 Figure 40: Power distribution board Connector Description Connector PCIe / chipset Connector BMI Jumper J2 (“Cold redundancy“) Connector hot-swap backplane / fan power Connector CPU / DIMM power...
  • Page 62 Appendix Service Supplement RX600 S6...

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