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Special Calls/Functions
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Recorded calls are stored in your voicebox, together with your voicebox
messages. The total capacity for all recordings and messages (of all users)
is 24 hours in a Forum 5500 communications system, and 6 or 24 hours
(with an additional memory module installed) in a Forum 5004/5008/
5012 communications system.
●
The recordings are stored in a separate list. You can display this list from
the main menu (see also the chapter MenuCard "Calls" starting on
page 109). In addition, you can view and edit the recordings list through
the web application Forum CTI.
Prerequisites
In order for you to be able to record calls, the system administrator needs to
make sure the following prerequisites are met.
●
He has to set up a voicebox for you (i.e. for the call number of your
terminal) (in the Configurator, menu Applications: Forum Voicemail:
Voice Boxes).
●
The authorisation Call record has to be activated for your user group (in
the Configurator, menu User Manager: User groups).
Important privacy note
For privacy protection reasons it may be required to announce the start of a
call recording session with a beep. The administrator hast to activate the
authorisation Call record with beep for your user group (in the Configurator,
menu User Manager: User groups).
Operating the function on a system telephone
The "Call recording" function can be operated on the system telephone by
means of a programmed function key or via the status-dependent MenuCard
.
Conversation
●
For programming the function key, select the
MenuCard:
Main menu
please refer to the Programming Functions (Features) starting on
page 134 chapter.
●
See the MenuCard "Conversation" starting on page 64 chapter, for more
information on status-dependent menus.
:
4 Call
0 Call recording
Telephoning
entry on the
6 Connections
off. For more information,
81
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