Enquiry, Toggling And Transferring - Proximus forum 515 User Manual

Team Functions
With the trunk keys you can set your telephone to idle either by programming
call protection, call forwarding or a substitute. You can also change the call
signalling mode via the trunk keys (see the section entitled MenuCard "Prog.
call key" (Trunk Key) on page 100).
Using Team Keys
g
For calls for another team member, the call number of the caller (or
the name if there is a corresponding entry in the telephone book) and the user
name of the team member are shown alternately in the display. You can
accept a call for another team member by pressing the appropriate team key
on your telephone. You can put the accepted call through to the team
member using the team key.
You can change the call signalling mode via the trunk keys (see the section
entitled MenuCard "Prog. team key" starting on page 102).
Using Direct-call Keys
g
Via direct-call keys you can only make calls to team and trunk keys
programmed with the same call number. No calls are signalled to direct-call
keys.

Enquiry, Toggling and Transferring

For information on how to use these functions, please also refer to the
chapter entitled Enquiry, Toggling, Transfer and Conference starting on
page 71.
Within a team you can put a call on hold for enquiries or transfers. Calls on
hold are indicated by the LED flashing slowly on your telephone.
While the call is on hold you can make an enquiry call to another member in
the team and transfer the call.
The following is a brief description of all call keys (trunk key, team key, busy
key and direct-call key).
Enquiry Calls
g
Press the call key of the team member with
whom you want to consult. The original call is
put on hold.
98
Managing Calls in a Team