Table of Contents
Advertisement
Telephoning
Transferring a Call to an External Subscriber (Transfer Call)
You may also transfer calls to an external subscriber. The system adminis-
trator must provide you with the corresponding authorisation to do this,
otherwise you will not be able to transfer calls in this way.
G R
Press the R-key. The subscriber you were talking to before
is put on hold.
Z
Dial the external call number.
M
Press the MenuCard key (short press).
P
Using the arrow key, select the
O
Press the OK key.
Note:
When you call an external party and then transfer this person
to another external party, you will bear the costs for the call
between the two external callers. You have no way of influ-
encing how long the transferred call will last. The connection is
established via the Forum 500 / Forum 5000 and occupies
two call channels.
For the System Administrator: System Settings for Transferring Calls
●
You can define the length of time after which a user trying to transfer a
call is called back in the Configurator, menu Telephony: Extended: Timer
(Setting: Timeout on diversion to operator).
●
External call transfer authorisation is set in the Configurator, menu User
Manager: User groups (Setting: External to external).
46
In a hurry?: A Brief Explanation of Important Functions
menu entry.
Transfer
Advertisement
Table of Contents
