Problems With The Password - ZyXEL Communications ZyWall 10W User Manual

ZyWALL Series Internet Security Gateway
Problems Accessing an Internet Web Site
PROBLEM
Cannot Disable content filtering and clear your browser cache.
connect to a
Try connecting to the web site again. If you can now connect to this site, then the content
web site on
filter may have blocked original access. Check your content filter settings if this was not
the Internet.
your intention.
If you cannot connect to the site even after you disable content filtering, then please
check your device connections and Internet access settings. Your username and
password may be case-sensitive.
If device connections and Internet access settings are correct, then please contact your
Internet Service Provider.

Problems with the Password

PROBLEM
Cannot The password field is case sensitive. Make sure that you enter the correct password
access the using the proper casing.
ZyWALL.
Use the Reset button to restore the factory default configuration file. This will restore all
of the factory defaults including the password. See the Resetting the ZyWALL section in
the Introducing the Web Configurator chapter for details.
A-4
Chart A-6 Troubleshooting Web Site Internet Access
Chart A-7 Troubleshooting the Password
CORRECTIVE ACTION
CORRECTIVE ACTION
Troubleshooting