Alert Notification; E-Mail Alerts - Xerox WorkCentre 5755 System Administrator Manual

Alert Notification

In the Alert Notification section you can set up groups to notify (by e-mail) when problems occur on
the device. Alert notification is configured via Internet Services.
Customers can set the Xerox device to notify users or operators of problems as they occur on the
device. Alert Notification is configured via Internet Services.

E-mail Alerts

Note: To configure this feature or these settings access the Properties tab as a System
Administrator. For details, refer to
From the Properties tab, click on the [General Setup] link.
1.
2. Click on the [Alert Notification] link.
3. Select [E-mail Alerts] in the directory tree.
4. In the [Recipient Group Addresses] area:
a. Check the required Group checkbox.
b. Click the field under E-mail Addresses, and enter the e-mail address or addresses.
c. Continue to add e-mail addresses to create your Alert Notification group, as required.
d. In the ["Reply to:" E-mail Address] field, enter the address of the administrator or user who
is designated to receive any reply e-mails that are sent by users who are listed in the Alert
Notification group.
Note: This is normally set to the System Administrator's e-mail address.
e. Click on [Apply] to save the changes.
f. If prompted, enter the User ID and Password of the Administrator's account. The default is
[admin] and [1111].
g. Click on [Login].
h. The Settings Confirmed. Send Test e-mail? window will appear. Click [OK] if you wish to
send a test e-mail to the Alert Notification recipient(s), or [Cancel] to return to the Alert
Notification page.
i. If you want to create more than one Alert Notification group, select the group number and
add e-mail addresses to the group.
5. To Assign Notification Alerts to a Group:
a. Scroll down to the Recipient Group Preferences area. By default, a group will be notified of
all device alerts. If you want to select specific alerts, check the alerts checkbox that you want
Group 1 to be notified of.
Alerts that can be selected are:
• Billing meter reads reported: An alert is generated when billing meter readings have
taken place. You can set up your device so that it will automatically offer meter readings
when requested by the Xerox Communication Server.
• Machine is stopped: An alert is generated when the device has stopped all functions or
has been turned off.
• Potential persistent problems exist: An alert is generated when a problem area in the
device does not receive proper attention.
Access Internet Services as System Administrator
Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790
General Setup
on page 16.
System Administrator Guide
35