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Fill in the requested information. This is where you will type in the information you retrieved in step 3.
6.
Second-level support can assist you if you have questions about the information requested on the page.
Note: The fields requesting the code levels, model number, type of problem are auto-filled. If the information is
not in the fields, it can be retrieved from the SE menu. The SE menu can be accessed by pressing **411 on the
keypad or typing http://MFP ipaddress/se in a Web browser.
After all the requested information is entered into the Fax Checklist Web page, press the Submit button on
7.
the bottom of the page. A dialogue asking you to save the file will appear.
Note: The file generated by the MFP is not automatically transmitted to second-level support. It is placed
on the computer desktop.
Enter a name for the file, and indicate where you want to save the file.
8.
Press OK. The file appears on the desktop.
9.
10.
E-mail the file to second-level support.
7525-63x
Diagnostic information
2-71
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