Step
Questions / actions
Replace the UICC. POR the device into
9
diagnostics mode.
Does this fix the problem?
Op panel USB cable service check
Step
Questions / actions
Check the op panel USB cable for continuity.
1
Is there continuity?
USB service check
Step
Questions / actions
1
Is the USB cable properly connected to the
MFP and host PC?
2
Try a different USB cable. Does this fix the
issue?
3
Connect a different device to the USB
cable. Did the host PC see the device?
Yes
Problem resolved.
Yes
Replace the RIP board. See
"RIP board removal" on
page
4-19.
Yes
Go to step 2.
Problem resolved.
Replace the RIP/RIP board.
See
"RIP board removal"
on page
4-19.
7525-63x
No
Contact your next level of
support.
No
Replace the USB cable. See
"USB cable removal" on
page
4-112.
No
Properly connect the cable
at both ends.
Go to step 3.
There is an issue with the
host machine.
Diagnostic information
2-43
Previous
Next
Go Back