Lexmark X548 Series User Manual
Lexmark X548 Series User Manual

Lexmark X548 Series User Manual

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X548 Series
User's Guide
November 2010
www.lexmark.com
Machine type(s):
7525
Model(s):
630, 632, 636

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Summary of Contents for Lexmark X548 Series

  • Page 1 X548 Series User's Guide November 2010 www.lexmark.com Machine type(s): 7525 Model(s): 630, 632, 636...
  • Page 2: Table Of Contents

    Contents Safety information..................7 Learning about the printer................9 Finding information about the printer......................9 Selecting a location for the printer......................10 Printer configurations..........................12 Basic functions of the scanner.........................12 Understanding the ADF and scanner glass....................13 Understanding the printer control panel....................14 Understanding the home screen..............16 Understanding the home screen......................16 Using the touch-screen buttons......................17 Setting up and using the home screen applications........20...
  • Page 3 Recycling..............................49 Loading paper and specialty media............51 Setting the paper size and type.......................51 Configuring Universal paper settings......................51 Loading the standard 250-sheet tray and optional 550-sheet tray............51 Loading the 650-sheet duo drawer......................54 Loading the multipurpose feeder......................55 Loading the manual feeder........................57 Linking and unlinking trays........................58 Paper and specialty media guide..............60 Paper guidelines............................60 Storing paper............................62...
  • Page 4 Customizing e-mail settings........................89 Canceling an e-mail..........................90 Understanding e-mail options.........................90 Faxing......................93 Getting the printer ready to fax......................93 Creating shortcuts..........................107 Sending a fax............................108 Customizing fax settings........................110 Canceling an outgoing fax........................112 Understanding fax options........................112 Holding and forwarding faxes.......................114 Scanning to an FTP address..............116 Creating shortcuts..........................116 Scanning to an FTP address........................117 Understanding FTP options........................118...
  • Page 5 Erasing printer hard disk memory using the Embedded Web Server...........204 Configuring printer hard disk encryption using the Embedded Web Server.........205 Maintaining the printer................206 Cleaning the exterior of the printer......................206 Cleaning the scanner glass........................207 Storing supplies.............................207 Checking the status of supplies......................208 Ordering supplies..........................208 Replacing supplies..........................209 Moving the printer..........................227...
  • Page 6 Solving copy problems..........................255 Solving scanner problems........................258 Solving fax problems..........................260 Solving home screen applications problems..................264 Solving option problems........................268 Solving paper feed problems.........................269 Solving print quality problems......................270 Solving color quality problems......................278 Embedded Web Server does not open....................281 Contacting customer support........................281 Notices.....................282 Product information..........................282 Edition notice............................282 Power consumption..........................286 Index......................299...
  • Page 7: Safety Information

    Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
  • Page 9: Learning About The Printer

    Finding information about the printer What are you looking for? Find it here Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available on the Lexmark Web • Connecting the printer site at http://support.lexmark.com. •...
  • Page 10: Selecting A Location For The Printer

    What are you looking for? Find it here Latest supplemental information, updates, and technical support: Lexmark Support Web site— http://support.lexmark.com • Documentation Note: Select your country or region, and then select your • Driver downloads product to view the appropriate support site.
  • Page 11 32.07 kg (70.71 lb) 102 mm (4 in.) 508 mm (20 in.) 152 mm (6 in.) 76 mm (3 in.) 254 mm (10 in.) Learning about the printer...
  • Page 12: Printer Configurations

    Printer configurations Basic models Printer control panel Automatic Document Feeder (ADF) Standard exit bin Top door latch Right side cover Standard 250-sheet tray (Tray 1) Manual feeder 650-sheet duo drawer with integrated multipurpose feeder (Tray 2) Optional 550-sheet tray (Tray 3) Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for workgroups.
  • Page 13: Understanding The Adf And Scanner Glass

    Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Use the ADF for multiple-page documents. You can use the ADF or the scanner glass to scan documents.
  • Page 14: Understanding The Printer Control Panel

    Understanding the printer control panel PQRS WXYZ Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers, letters, or symbols on the display. PQRS WXYZ Pause • Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a Pause is represented by a comma (,).
  • Page 15 Item Description Indicator light • Off—The printer is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle. • Blinking red—Operator intervention is needed. Stop Press to stop all printer activity. A list of options is offered once Stopped appears on the display.
  • Page 16: Understanding The Home Screen

    Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.
  • Page 17: Using The Touch-Screen Buttons

    Other buttons that may appear on the home screen: Touch Search held jobs Search on any of the following items: • User name for held or confidential print jobs • Job names for held jobs, excluding confidential print jobs • Profile names •...
  • Page 18 Sample touch screen Touch Submit Submit changes made in the printer settings. Sample Copy Print a sample copy. Right arrow Scroll to the right. Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value. Left decrease Select a lower value.
  • Page 19 Other touch-screen buttons Touch Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and lets you return to the previous screen without saving changes. Reset Reset values on the screen. Radio button Select or clear an item. Features Feature Description...
  • Page 20: Setting Up And Using The Home Screen Applications

    Setting up and using the home screen applications Customizing the home screen using the Embedded Web Server Accessing the Embedded Web Server To access the Embedded Web Server, type your printer IP address or host name in the address field of your Web browser.
  • Page 21: Using Forms And Favorites

    Touch My MFP Customize your touch-screen settings, and then store these preferences on a flash drive. Each time you insert your flash drive into the USB port of a printer that supports My MFP, your preferred settings are automatically loaded. Note: The application icon appears only when a flash drive with My MFP settings is inserted into the USB port of the printer.
  • Page 22: Adding Bookmarks Using The Printer Control Panel

    • Click Browse to select a new image file to be displayed while the application icon is being pressed. Click Apply to save the settings or Reset to return to the previous settings. Adding bookmarks using the printer control panel Note: Bookmarks added from the printer control panel must be edited from the printer Embedded Web Server.
  • Page 23: Using Scan To Network

    Using Scan to Network Scan to Network lets users of a printer scan their documents to network destinations specified by the network administrator. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer(s) using the Embedded Web Server.
  • Page 24 Click the name of the application > Configure. From the Home Screen Button section, you can: • Specify a new icon text or label to be displayed above the icon on the home screen. • Click Browse to select a new icon image file to represent the application on the home screen. •...
  • Page 25: Using The Remote Operator Panel

    Touch Scan It or Send It. Depending on how the application has been configured, you may have the option to preview and make adjustments to scanned pages. To scan additional documents, load the next document into the scanner and select one of the following from the confirmation screen: •...
  • Page 26: Using My Mfp

    Using My MFP My MFP lets you customize your printer touch screen interface, and then store those preferences on a flash drive. Each time the flash drive is inserted into the printer USB port, your preferences will be displayed. My MFP can save job preferences, home screen preferences, and imported address book files.
  • Page 27: Using Ws-Scan

    Using My MFP My MFP lets you use the printer with a personalized profile. Each time you insert your flash drive into the USB port of a printer that supports My MFP, your preferred settings are automatically loaded. Insert your flash drive into the USB port. If you have set password-protect for your profile, then enter your password to continue.
  • Page 28: Exporting And Importing A Configuration Using The Embedded Web Server

    Select the printer that you want to have WS-Scan enabled, and then click Next. If the printer is not listed, then you can search for the printer using its IP address. If you do not know the IP address of the printer, then you can: •...
  • Page 29: Additional Printer Setup

    Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 30: Using The Security Lock Feature

    Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer in the location shown.
  • Page 31 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Use the following illustration to locate the connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
  • Page 32 Flash memory or font card connector Memory card connector Additional printer setup...
  • Page 33 Open the memory card connector latches. Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place. Additional printer setup...
  • Page 34: Installing A Flash Memory Or Font Card

    Reinstall the system board cover. Installing a flash memory or font card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 35 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Use the following illustration to locate the connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
  • Page 36 Flash memory or font card connector Memory card connector Unpack the flash memory or font card. Note: Avoid touching the connection points along the edge of the card. Additional printer setup...
  • Page 37 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Note: The entire length of the connector on the card must touch and be flush against the system board. Additional printer setup...
  • Page 38: Installing Hardware Options

    Reinstall the system board cover. Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
  • Page 39: Installing An Optional Tray Or Drawer

    Installing an optional tray or drawer The printer supports two additional input sources: an optional 550-sheet tray and a 650-sheet duo drawer (Tray 2) with an integrated multipurpose feeder. Note: Some printer models may not support the optional 550-sheet tray. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
  • Page 40: Attaching Cables

    Align the printer with the 650-sheet duo drawer, lower the printer into place, and then install the dust covers. Note: Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
  • Page 41 Security lock port Printer power cord socket Printer LINE port Printer EXT port Ethernet port USB printer port USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. Additional printer setup...
  • Page 42: Verifying Printer Setup

    Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly. Printing a menu settings page From the home screen, navigate to: > Reports > Menu Settings Page Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection.
  • Page 43: Updating Available Options In The Printer Driver

    Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system. Download the driver and then install it. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
  • Page 44: Installing The Printer On A Wired Network

    Installing the printer on a wired network These instructions apply to Ethernet and fiber optic network connections. Note: Make sure you have completed the initial setup of the printer. For Windows users Insert the Software and Documentation CD. If the installation screen does not appear after a minute, then launch the CD manually: Click , or click Start and then click Run.
  • Page 45 Add the printer: • For IP printing: In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Print & Fax Click +, and then click the IP tab. Type the printer IP address in the address field, and then click Add. In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications >...
  • Page 46: Minimizing Your Printer's Environmental Impact

    Before printing or making multiple copies of a document: • Use the preview feature, which you can select from the Print dialog or from the Lexmark Toolbar to see how the document will look like before you print it. •...
  • Page 47: Saving Energy

    Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 232. Saving energy Using Eco-Mode Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
  • Page 48: Adjusting Sleep Mode

    Choose Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. Reduce printer noise. • Print jobs will process at a reduced speed. •...
  • Page 49: Recycling

    Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
  • Page 50: Recycling Lexmark Packaging

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
  • Page 51: Loading Paper And Specialty Media

    Loading paper and specialty media This section explains how to use the 250-sheet tray, the manual feeder, an optional 550-sheet tray, and the 650-sheet duo drawer with an integrated multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.
  • Page 52 Squeeze the length guide tab, and then slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide. Loading paper and specialty media...
  • Page 53 If the paper is longer than letter-size paper, then push the green tab at the back of the tray to extend it. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 54: Loading The 650-Sheet Duo Drawer

    Insert the tray. If a different type or size of paper was loaded than the type or size previously loaded in the tray, then change the Paper Type or Paper Size setting for the tray from the printer control panel. Note: Mixing paper sizes or types in a paper tray may cause jams.
  • Page 55: Loading The Multipurpose Feeder

    Loading the multipurpose feeder Push the multipurpose feeder latch to the left. Open the multipurpose feeder. Grasp the extension, and pull it straight out until it is fully extended. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 56 • Flex a stack of envelopes back and forth to loosen them. Straighten the edges on a level surface. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. Locate the stack height limiter and tab.
  • Page 57: Loading The Manual Feeder

    Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing. Paper should lie flat in the multipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.
  • Page 58: Linking And Unlinking Trays

    Adjust the width guides until they lightly touch the sheet. Do not force the width guides against the sheet. Doing so may damage the sheet. Push the sheet in until it stops. The printer pulls it in farther. Note: To achieve the best possible print quality, use only high-quality media designed for laser printers. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies.
  • Page 59: Creating A Custom Name For A Paper Type

    Creating a custom name for a paper type If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer. Type the printer IP address into the address field of your Web browser.
  • Page 60: Paper And Specialty Media Guide

    Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60 to 176 g/m (16 to 47 lb bond) grain long. Paper lighter than 75 g/m (20 lb) might not be stiff enough to feed properly, causing jams.
  • Page 61: Selecting Paper

    As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser and LED (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced by major mills in the US fed as well as non-recycled paper. However, no blanket statement can be made that all recycled paper will feed well.
  • Page 62: Storing Paper

    Preprinted papers such as letterhead must be able to withstand temperatures up to 200°C (392°F) without melting or releasing hazardous emissions. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.
  • Page 63 Paper size Dimensions 250-sheet tray Optional Multipurpose Manual 550-sheet tray feeder feeder Folio 216 x 330 mm (8.5 x 13 in.) Oficio (Mexico) 216 x 340 mm (8.5 x 13 in.) Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.)
  • Page 64: Supported Paper Types And Weights

    20 pages per month. Prolonged use may reduce fuser life. Vinyl, pharmacy, and dual-sided labels are not supported. For more information, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. The maximum weight for 100 percent cotton envelopes is 90 g/m (24-lb) bond.
  • Page 65: Printing

    Printing This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 232 and “Storing paper” on page 62. Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
  • Page 66: Printing From A Flash Drive

    Adjust the toner darkness setting. Click Submit. Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
  • Page 67: Supported Flash Drives And File Types

    From the printer control panel, touch the document you want to print. Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
  • Page 68: Printing On Specialty Media

    Printing on specialty media Tips on using card stock Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.
  • Page 69: Tips On Using Letterhead

    – Have bent corners – Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Tips on using letterhead Page orientation is important when printing on letterhead.
  • Page 70: Tips On Using Labels

    Note: Use paper label sheets for occasional use only. Vinyl, pharmacy, and dual-sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: •...
  • Page 71: Printing Confidential And Other Held Jobs

    • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties. • Do not use labels with exposed adhesive. •...
  • Page 72: For Macintosh Users

    Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
  • Page 73: Printing Photos From A Pictbridge-Enabled Digital Camera

    Printing photos from a PictBridge-enabled digital camera You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with your camera. Insert the other end of the USB cable into the USB port on the front of the printer.
  • Page 74: Canceling A Print Job

    Canceling a print job Canceling a print job from the printer control panel Touch Cancel Jobs on the touch screen, or press on the keypad. Touch the job you want to cancel, and then touch Delete Selected Jobs. Canceling a print job from the computer For Windows users Open the printers folder: Click...
  • Page 75: Copying

    Copying Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
  • Page 76: Copying Film Photos

    Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy > change the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page.
  • Page 77: Customizing Copy Settings

    From the home screen, navigate to: Copy > Copy from > size of the original document > Copy to > Manual Feeder Place the letterhead faceup, top edge first in the multipurpose feeder. Select the size of the letterhead. Navigate to: Continue >...
  • Page 78: Copying Different Paper Sizes

    From the home screen, navigate to: Copy > Copy from > size of the original document > Copy to Touch Manual Feeder or select the tray that contains the paper type you want to use. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. Touch Copy It.
  • Page 79: Reducing Or Enlarging Copies

    From the Sides (Duplex) area, touch the button for your preferred duplexing method. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1-sided to 2-sided if you have 1-sided original documents and you want 2-sided copies. Touch , and then Copy It.
  • Page 80: Collating Copies

    • Inkjet—Use when the original document was printed using an inkjet printer. • Photo/Film—Use when the original document is a photo from film. • Magazine—Use when the original document is from a magazine. • Newspaper—Use when the original document is from a newspaper. •...
  • Page 81: Copying Multiple Pages Onto A Single Sheet

    • Between Pages • Touch > Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple-page document onto a single sheet of paper. Notes: •...
  • Page 82: Placing Information On Copies

    Load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed. Note: If required, change the job settings. If you have another document to scan, then repeat the previous step. Otherwise, touch Finish the job. Placing information on copies Placing the date and time at the top of each page Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
  • Page 83: Understanding The Copy Screens And Options

    Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears. Canceling a copy job while the pages are being printed Touch Cancel Job on the touch screen, or press on the keypad.
  • Page 84 Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Sides (Duplex) Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents.
  • Page 85: Advanced Options

    Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • Advanced Duplex—Use to specify the document orientation, whether documents are one-sided or two-sided, and how documents are bound. Note: Some Advanced Duplex options are available only on select printers. •...
  • Page 86: E-Mailing

    E-mailing Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer.
  • Page 87: Creating An E-Mail Shortcut

    If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Click Settings >...
  • Page 88: E-Mailing A Document

    E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
  • Page 89: Customizing E-Mail Settings

    Touch the name of the recipients. To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to add, or search the address book. Touch Done. Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
  • Page 90: Canceling An E-Mail

    • JPEG—Use this to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS—Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third-party standalone viewer.
  • Page 91 Color This option sets the output color for the scanned image. Touch to enable or disable color. Content This option lets you specify the content type and source of the original document. Choose content type from Text, Text/Photo, Photo, or Graphics. •...
  • Page 92: Page Setup

    Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. • Sides (Duplex)— Specifies if the original document is simplex (printed on one page) or duplex (printed on both sides). This also identifies what needs to be scanned for inclusion in the e-mail. •...
  • Page 93: Faxing

    Faxing Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Use the ADF for multiple-page documents. Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. Note: During the initial printer setup, deselect Fax and any other function you plan to set up later, and then touch Continue.
  • Page 94: Initial Fax Setup

    Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
  • Page 95: Using The Embedded Web Server For Fax Setup

    Using the Embedded Web Server for fax setup Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. •...
  • Page 96: Connecting To An Analog Telephone Line

    Connecting to an analog telephone line If your telecommunications equipment uses a US-style (RJ11) telephone line, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port Connect the other end of the telephone cable to an active analog telephone wall jack.
  • Page 97: Connecting To A Distinctive Ring Service

    Notes: • Make sure the terminal adapter is set to the correct switch type for your region. • Depending on the ISDN port assignment, you may have to connect to a specific port. • When using a PBX system, make sure the call waiting tone is off. •...
  • Page 98: Telephone Line

    Connecting the printer and a telephone or answering machine to the same telephone line Connect one end of the telephone cable that came with the printer to the printer LINE port Connect the other end of the telephone cable to an active analog telephone wall jack . Remove the plug from the printer EXT port Connect your telecommunications equipment directly to the printer EXT port Faxing...
  • Page 99 Use one of the following methods: Answering machine Answering machine and telephone Faxing...
  • Page 100: Connecting To An Adapter For Your Country Or Region

    Telephone or a telephone with an integrated answering machine Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack: Country/region •...
  • Page 101 Connect the answering machine or telephone to the adapter. Use one of the following methods: Answering machine Faxing...
  • Page 102 Telephone Austria, Germany, and Switzerland There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and connected telephones. Faxing...
  • Page 103 Connecting to a telephone wall jack in Germany Note: There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and connected telephones. Connect one end of the telephone cable that came with the printer to the printer LINE port Connect the other end of the telephone cable to the adapter.
  • Page 104 Connect the adapter into the N slot of an active analog telephone wall jack. If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. If you would like to use the same line for recording messages on your answering machine, then connect a second telephone cable (not provided) between the answering machine and the other N slot of the active analog telephone wall jack.
  • Page 105: Connecting To A Computer With A Modem

    Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. Connect one end of the telephone cable that came with the printer to the printer LINE port Connect the other end of the telephone cable to an active analog telephone wall jack.
  • Page 106: Setting The Outgoing Fax Or Station Name And Number

    Connect your telephone to the computer telephone jack. Connect an additional telephone cord (not provided) from the computer modem to the printer EXT port Setting the outgoing fax or station name and number Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
  • Page 107: Creating Shortcuts

    Click Settings > Fax Settings > Analog Fax Setup. In the Fax Name or Station Name field, enter the name to be printed on all outgoing faxes. In the Fax Number or Station Number field, enter the printer fax number. Click Submit.
  • Page 108: Sending A Fax

    If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Click Settings >...
  • Page 109: Sending A Fax Using The Computer

    Enter the fax number or a shortcut using the touch screen or keypad. To add recipients, touch Next Number and then enter the recipient's telephone number or shortcut number, or search the address book. Note: To place a dial pause within a fax number, press .
  • Page 110: Customizing Fax Settings

    Press , and then enter the shortcut number using the keypad. Touch Fax It. Sending a fax using the address book The address book enables you to search for bookmarks and network directory servers. Note: If the address book feature is not enabled, then contact your system support person. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
  • Page 111: Sending A Fax At A Scheduled Time

    From the home screen, navigate to: Fax > enter the fax number > Options From the Darkness area, touch the arrows to adjust the darkness of the fax. Touch Fax It. Sending a fax at a scheduled time Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
  • Page 112: Canceling An Outgoing Fax

    Notes: • This option blocks all incoming faxes that have a private caller ID or no fax station name. • In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.
  • Page 113: Delayed Send

    • Newspaper—Use when the original document is from a newspaper. • Press—Use when the original document was printed using a printing press. • Other—Use when the original document was printed using an alternate or unknown printer. Resolution This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, then increase the Resolution setting.
  • Page 114: Holding And Forwarding Faxes

    This setting can be especially useful in sending information to fax lines that are not readily available during certain hours, or when transmission times are cheaper. Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: •...
  • Page 115: Forwarding A Fax

    Forwarding a fax This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS. Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
  • Page 116: Scanning To An Ftp Address

    Scanning to an FTP address Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
  • Page 117: Scanning To An Ftp Address

    Under Other Settings, click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. Click FTP Shortcut Setup. Enter the appropriate information. Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number.
  • Page 118: Understanding Ftp Options

    Scanning to an FTP address using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
  • Page 119 Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. •...
  • Page 120 Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • Advanced Imaging—Use to adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Negative Image, Mirror Image, Scan edge to edge, Shadow Detail, Sharpness, and Temperature image output settings before sending the image.
  • Page 121: Scanning To A Computer Or Flash Drive

    Scanning to a computer or flash drive Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
  • Page 122: Scanning To A Flash Drive

    You can use the Lexmark ScanBack Utility instead of the Embedded Web Server to create scan-to-PC profiles. The ScanBack Utility can be downloaded from the Lexmark Web site home page on http:\\support.lexmark.com. Set up your scan-to-PC profile: Launch the ScanBack Utility.
  • Page 123: Understanding Scan Profile Options

    Select any of the following: • Show MFP Instructions—View or print the instructions. • Create Shortcut—Save this group of settings to use again. Click Finish. A dialog box appears with your scan profile information and the status of the received images. Scan your original documents: Load all pages in the ADF or on the scanner glass.
  • Page 124 • Newspaper—Use when the original document is from a newspaper. • Press—Use when the original document was printed using a printing press. • Other—Use when the original document was printed using an alternate or unknown printer. Darkness This option adjusts how light or dark your scanned documents will turn out in relation to the original document. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding.
  • Page 125: Understanding Printer Menus

    Understanding printer menus Menus list These menus can be accessed from the printer control panel, the Embedded Web Server, or the software application driver. Note: Certain menus are available on select printer models only. Supplies Paper Menu Reports Settings Replace Supply Default Source Menu Settings Page General Settings...
  • Page 126: Supplies Menu

    Supplies menu Menu item Description Cyan Cartridge Shows the status of the cyan toner cartridge Early Warning Invalid Replace Missing or Defective Unsupported Magenta Cartridge Shows the status of the magenta toner cartridge Early Warning Invalid Replace Missing or Defective Unsupported Yellow Cartridge Shows the status of the yellow toner cartridge...
  • Page 127: Paper Menu

    Menu item Description Waste Toner Bottle Shows the status of the waste toner bottle Near Full Replace Missing Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray [x] Notes: MP feeder •...
  • Page 128 Menu item Description Tray [x] Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1, Custom Type [x] is the Transparency factory default setting for all other trays. Recycled •...
  • Page 129 Menu item Description MP Feeder Type Specifies the paper type loaded in the multipurpose feeder Custom Type [x] Note: Custom Type [x] is the factory default setting. Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Manual Paper Size...
  • Page 130: Substitute Size Menu

    Menu item Description Manual Envelope Size Specifies the envelope size being loaded manually 10 Envelope Note: 10 Envelope is the US factory default setting. DL Envelope is the DL Envelope international factory default setting. C5 Envelope B5 Envelope Other Envelope 7 3/4 Envelope 9 Envelope Manual Envelope Type...
  • Page 131 Menu item Description Recycled Texture Specifies the relative texture of the recycled paper loaded Normal Note: Normal is the factory default setting. Rough Smooth Glossy Texture Specifies the relative texture of the glossy paper loaded Normal Note: Normal is the factory default setting. Rough Smooth Labels Texture...
  • Page 132: Paper Weight Menu

    Menu item Description Custom [x] Paper Specifies the relative texture of the custom paper loaded Normal Notes: Rough • Normal is the factory default setting. Smooth • Settings appear only if the custom type is supported. Paper Weight menu Menu items Definition Plain Weight Identifies the relative weight of the paper loaded...
  • Page 133 Menu items Definition Envelope Weight Identifies the relative weight of the envelopes loaded Normal Heavy Note: Normal is the factory default setting. Light Rough Envelope Weight Identifies the relative weight of the envelopes loaded Normal Heavy Notes: Light • Normal is the factory default setting •...
  • Page 134: Paper Loading Menu

    Menu items Definition Custom [x] Weight Identifies the relative weight of the custom paper type loaded Normal Heavy Notes: Light • Normal is the factory default setting. • Settings appear only if custom paper is supported. Paper Loading menu Menu item Description Card Stock Loading Determines whether 2-sided printing occurs for all print jobs that...
  • Page 135: Custom Types Menu

    Menu item Description Heavy Loading Determines whether 2-sided printing occurs for all print jobs that specify Heavy as the paper type Duplex Note: Off is the factory default setting. Custom [x] Loading Determines whether 2-sided printing occurs for all print jobs that specify Custom [x] as the paper type Duplex Notes:...
  • Page 136: Custom Scan Sizes Menu

    Custom Scan Sizes menu Menu item Description Custom Scan Size [x] Specifies a custom scan size name, scan sizes, and options. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Scan Size Name Width Notes: 1–11.69 inches (25–297 mm) •...
  • Page 137: Reports Menu

    Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about the paper loaded into trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status of the network connection, and other information Device Statistics Prints a report containing printer statistics such as supply information and details...
  • Page 138: Network/Ports

    Network/Ports Active NIC menu Menu item Description Active NIC Notes: Auto • Auto is the factory default setting. [list of available network cards] • This menu item appears only if an optional network card is installed. Standard Network or Network [x] menu Note: Only active ports appear in this menu;...
  • Page 139 Menu item Description Network Buffer Sets the size of the network input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The value can be changed in 1-KB increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
  • Page 140: Network Card Menu

    Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network Setup > Reports or Network Reports Menu item Description Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address Network Card menu This menu is available from the Network/Ports menu: Network/Ports >...
  • Page 141: Ipv6 Menu

    Menu item Description Netmask Lets you view or change the current TCP/IP netmask Gateway Lets you view or change the current TCP/IP gateway Enable DHCP Specifies the DHCP address and parameter assignment setting Note: On is the factory default setting. Enable RARP Specifies the RARP address assignment setting Note: On is the factory default setting.
  • Page 142: Appletalk Menu

    Menu item Description Enable IPv6 Enables IPv6 in the printer Note: On is the factory default setting. Auto Configuration Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router Note: On is the factory default setting. Set Hostname Lets you view or change the current IPv6 host name View Address...
  • Page 143: Standard Usb Menu

    Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
  • Page 144: Smtp Setup Menu

    Menu item Description Job Buffering Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
  • Page 145: Security Menu

    Menu item Description Use SSL Sets the printer to use SSL for increased security when connecting to the SMTP server Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
  • Page 146: Miscellaneous Security Settings Menu

    Miscellaneous Security Settings menu Menu item Description Login Restrictions Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time • “Login failures” specifies the number of failed login attempts before users are Panel Login Timeout locked out.
  • Page 147: Confidential Print Menu

    Confidential Print menu Menu item Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Notes: 2–10 • This menu appears only if a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print job for that user name and that PIN are deleted. Confidential Job Expiration Limits the amount of time a confidential print job stays in the printer before it is deleted Notes:...
  • Page 148 Menu item Description Wiping Mode Specifies the mode for disk wiping Auto Note: Auto is the factory default setting. The printer determines when to initiate a Manual disk wipe. Scheduled Wiping Sets the schedule for disk wiping Time Notes: • Time is used to set the time for scheduled wiping.
  • Page 149: Security Audit Log Menu

    Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. • From the Embedded Web Server, the log can be downloaded to a computer. Delete Log Specifies whether audit logs are deleted Note: Yes is the factory default setting.
  • Page 150 Menu item Description Custom Time Zone Setup Enables the user to setup the time zone UTC Offset DST Start Week DST Start Day DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Enable NTP Enables Network Time Protocol, which synchronizes the clocks of devices on a...
  • Page 151: Settings Menu

    Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: Some languages may not be available for all printers. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski...
  • Page 152 Menu item Description Quiet Mode Reduces the amount of noise produced by the printer Notes: • Off is the factory default setting. This setting supports the performance specifications of your printer. • On configures the printer to produce as little noise as possible.
  • Page 153 Menu item Description Keyboard Specifies a language for the printer control panel virtual keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French Korean Magyar Turkish Czech Simplified Chinese Traditional Chinese Japanese...
  • Page 154 Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the Right side following options: Custom Text [x] None [x] Toner IP Address...
  • Page 155 Menu item Description Home screen customization Lets you add or remove buttons that appear on the home screen Change Language Available selections for each button are: Copy Do not display Copy shortcuts Display Fax Shortcuts E-mail E-mail Shortcuts FTP Shortcuts Search Held Jobs Held Jobs USB Drive...
  • Page 156 Menu item Description Allow Custom Job Scans Lets you scan multiple documents into one file Note: On is the factory default setting. If On is selected, the Allow Custom Job Scans setting can be enabled for specific jobs. Scanner Jam Recovery Specifies how a scan job should be reloaded if a paper jam occurs in the ADF Job level...
  • Page 157 Menu item Description Timeouts Sets the amount of time the printer waits, after a print job is finished, before it goes into a reduced power state Sleep Mode 1–240 min Notes: Disabled • 30 minutes is the factory default setting. •...
  • Page 158: Copy Settings Menu

    Menu item Description Print Recovery Specifies whether the printer reprints jammed pages Jam Recovery Notes: Auto • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. •...
  • Page 159 Menu item Description Content Source Specifies how the original document was produced Color Laser Note: Color Laser is the factory default setting. Inkjet Photo/Film Magazine Newspaper Press Black and White Laser Other Color Specifies whether copies are scanned in color Note: On is the factory default setting.
  • Page 160 Menu item Description Original Size Specifies the paper size of the original document Letter Note: Letter is the US factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card ID Card Custom Scan Size [x]...
  • Page 161 Menu item Description Header/Footer Specifies header/footer information and its location on the page [Location] For the location, choose from the following options: • Top left Date/Time • Top middle Page number • Top right Custom text • Bottom left Print on •...
  • Page 162 Menu item Description Color Dropout Specifies which color to drop during copy jobs, and how much increase or decrease there is in the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold.
  • Page 163: Fax Settings Menu

    Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. General Fax Settings Menu item Description Fax Name or Station Name Specifies the name of the fax in the printer Fax Number or Station Number Specifies the number assigned to the fax Station ID...
  • Page 164 Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: “Off by default” is the factory default setting for all Fax Cover Page options. Off by default On by default Never use Always use Include to field Include from field From Include Message field...
  • Page 165 Menu item Description Original Size Specifies the paper size of the original document Mixed Sizes Note: Mixed Sizes is the US factory default setting. A4 is the international factory Letter default setting. Legal Executive Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
  • Page 166 Menu item Description Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Dial Prefix Lets you enter a dialing prefix, such as 99. A numeric entry field is provided. Dialing Prefix Rules Establishes a dialing prefix rule Prefix Rule [x] Automatic Redial Specifies the number of times the printer tries to send the fax to a specified number...
  • Page 167 Menu item Description Background Removal Adjusts the amount of background visible on a scanned image -4 to 4 Note: 0 is the factory default setting. Color Balance Enables an equal balance of colors in the scanned image Cyan - Red Magenta - Green Yellow - Blue Color Dropout...
  • Page 168 Menu item Description Auto Convert Color Faxes to Mono Converts all outgoing faxes to black and white Faxes Note: On is the factory default setting. Fax Receive Settings Menu item Description Enable Fax Receive Allows fax jobs to be received by the printer Note: On is the factory default setting.
  • Page 169 Menu item Description Fax Forwarding Enables forwarding of received faxes to another recipient Print Print and Forward Forward Forward to Specifies the type of recipient to which faxes will be forwarded Note: This menu is available only from the printer Embedded Web Server. E-mail LDSS Forward to Shortcut...
  • Page 170 Menu item Description Log Paper Source Specifies the source of the paper used for printing logs Tray [x] Manual Feeder Logs Display Specifies whether printed logs display the dialed number or the station name returned Remote Fax Name or Remote Station Name Dialed Number Enable Job Log...
  • Page 171 Fax Mode (Fax Server Setup) menu Fax Mode sends the fax job to a fax server for transmission. Fax Server Setup Menu item Description To Format Lets you enter specific fax information using the virtual keyboard on the printer control panel Reply Address Subject Message...
  • Page 172: E-Mail Settings Menu

    Menu item Description Original Size Specifies the paper size of the document being scanned Mixed Sizes Note: Mixed Sizes is the US factory default setting. A4 is the international factory Letter default setting. Legal Executive Folio Statement Universal 4 xn 6 in. 3 x 5 in.
  • Page 173 Menu item Description E-mail Server Setup Specifies the maximum e-mail size in kilobytes Max E-mail size Note: E-mails above the specified size are not sent. 0–65535 KB E-mail Server Setup Sends a message when an e-mail is greater than the configured size limit Size error message E-mail Server Setup Specifies a domain name, such as a company domain name, and then limits e-mail...
  • Page 174 Menu item Description Content Source Specifies how the original document was produced Color Laser Note: Color Laser is the factory default setting. Inkjet Magazine Press Black/White Laser Photo/Film Newspaper Other Color Specifies whether or not a job prints in grayscale or color Color Note: Color is the factory default setting.
  • Page 175 Menu item Description Original Size Specifies the paper size of the document being scanned Letter Notes: Legal • A4 is the international factory default setting. Executive • Letter is the US factory default setting. Tabloid Folio Statement Universal 4 x 6 in. 3 x 5 in.
  • Page 176 Menu item Description E-mail images sent as Specifies how the images will be sent Attachment Note: Attachment is the factory default setting. Web Link Use Multi-Page TIFF Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan-to-e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.
  • Page 177 Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
  • Page 178: Ftp Settings Menu

    FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting . Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP sending Note: 1.5 is the factory default setting.
  • Page 179 Menu item Description Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting. Landscape Original Size Specifies the paper size of the document that is being scanned Letter Notes: Legal • A4 is the international factory default setting. Executive •...
  • Page 180 Menu item Description Text/Photo Default Sets the quality of a text/photo image in relation to file size and the quality of the image 5–90 Note: 75 is the factory default setting. Photo Default Sets the quality of a photo image in relation to file size and the quality of the image 5–90 Note: 50 is the factory default setting.
  • Page 181 Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
  • Page 182: Flash Drive Menu

    Flash Drive menu Flash Drive menu Scan Settings Menu item Description Format Specifies the format of the file to be sent through FTP PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version of the PDF file to be sent through FTP 1.2–1.6...
  • Page 183 Menu item Description Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting. Landscape Original Size Specifies the paper size of the document Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting.
  • Page 184 Menu item Description Photo Default Sets the quality of a photo image in relation to file size and the quality 5–90 Note: 50 is the factory default setting. Use Multi-Page TIFF Provides a choice between single-page TIFF files and multiple-page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page.
  • Page 185 Menu item Description Mirror Image Creates a mirror image of the original document Note: Off is the factory default setting. Negative Image Creates a negative image of the original document Note: Off is the factory default setting. Shadow Detail Adjusts the amount of shadow detail visible on a scanned image -4 to 4 Note: 0 is the factory default setting.
  • Page 186 Hole Punch Specifies whether prints have punched holes Notes: • Off is the factory default setting. • This menu appears only when the printer is equipped with a puncher. Hole Punch Mode Determines the type of punch finishing performed on prints 2 holes Notes: 3 holes...
  • Page 187: Print Settings

    Separator Sheets Specifies whether blank separator sheets are inserted Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to On. Between Pages If Collate is set to Off, then a blank page is inserted between each set of printed pages, such as after all page 1's and after all page 2's.
  • Page 188 Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Fit to Page • Normal is the factory default setting. When attempting to print Whole Page data in the non-printable area defined by the Normal setting, the printer clips the image at the boundary.
  • Page 189: Finishing Menu

    Finishing menu Menu item Description Sides (Duplex) Specifies whether duplex (2-sided) printing is set as the default for all print jobs 1 sided Notes: 2 sided • 1 sided is the factory default setting. • You can set 2-sided printing from the software program. For Windows users, click File >...
  • Page 190: Quality Menu

    Menu item Description Paper Saver Specifies that multiple-page images be printed on one side of a sheet of paper Notes: 2-Up • Off is the factory default setting. 3-Up • The number selected is the number of page images that will print on each page. 4-Up 6-Up 9-Up...
  • Page 191 Menu item Description Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • You can set this option from the software program. For Windows users, click File > Print >...
  • Page 192 Menu item Description Color Samples Prints sample pages for each of the RGB and CMYK color conversion tables used in the printer sRGB Display sRGB Vivid Notes: Display—True Black • Selecting any setting prints the sample. Vivid • Color samples consist of a series of colored boxes along with the RGB or CMYK Off—RGB combination that creates the color observed.
  • Page 193: Job Accounting Menu

    Menu item Description Manual Color Customizes the CMYK color conversions CMYK Image Notes: US CMYK • US CMYK is the US factory default setting. US CMYK applies a color conversion table Euro CMYK that tries to produce output that matches SWOP color output. Vivid CMYK •...
  • Page 194 Menu item Description Log Action at End of Frequency Determines how the printer responds when the frequency threshold expires None Note: None is the factory default setting. E-mail Current Log E-mail & Delete Current Log Post Current Log Post & Delete Current Log Disk Near Full Level Specifies the maximum size of the log file before the printer executes the Disk Near Full Action...
  • Page 195: Utilities Menu

    Utilities menu Menu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
  • Page 196: Postscript Menu

    PDF menu Menu item Description Scale to Fit Scales page content to fit the selected page size Note: No is the factory default setting. Annotations Specifies whether to print annotations in the PDF Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Menu item...
  • Page 197 PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. Resident shows the factory default Download set of fonts downloaded in RAM. Flash •...
  • Page 198 Menu item Description PCL Emulation Settings Specifies the number of lines that print on each page Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
  • Page 199: Html Menu

    Menu item Description Tray Renumber Returns all tray, drawer, and feeder assignments to the factory default settings Restore Defaults HTML menu Menu Item Description Font Name Joanna MT Sets the default font for HTML documents Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font.
  • Page 200: Image Menu

    Menu item Description Orientation Sets the page orientation for HTML documents Portrait Note: Portrait is the factory default setting. Landscape Margin Size Sets the page margin for HTML documents 8–255 mm Notes: • 19 mm is the factory default setting. •...
  • Page 201: Help Menu

    PictBridge menu Menu item Description Photo Size Controls the printed size of each photo printed from a PictBridge-enabled device Auto Notes: • Auto is the factory default setting. • If both the printer and the PictBridge-enabled camera have a value for this Hagaki Postcard setting, the value in the camera supersedes the value in the printer.
  • Page 202 English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and changing settings...
  • Page 203: Securing The Printer Hard Disk And Other Installed Memory

    Securing the printer hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below.
  • Page 204: Erasing Volatile Memory

    Erasing volatile memory The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the buffered data, simply power down the device. Erasing non-volatile memory There are several methods available for erasing data stored in non-volatile memory, depending on the type of memory device installed, and the type of data stored by that device.
  • Page 205: Configuring Printer Hard Disk Encryption Using The Embedded Web Server

    Use the Time and Day(s) options to designate when disk wiping should occur, and then click Add. Repeat as needed to schedule additional times for disk wiping. When finished, use the browser Back button to return to the Disk Wiping setup screen. Note: Disk wiping can take from several minutes to more than an hour, during which time the printer will be unavailable for other user tasks.
  • Page 206: Maintaining The Printer

    Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
  • Page 207: Cleaning The Scanner Glass

    Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Note: Clean both areas of the scanner glass and both white underside areas. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover.
  • Page 208: Checking The Status Of Supplies

    To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
  • Page 209: Replacing Supplies

    Part name Lexmark Return Program Regular Black extra-high-yield toner cartridge C544X1KG C544X2KG C546U1KG C546U2KG Cyan extra-high-yield toner cartridge C544X1CG C544X2CG Magenta extra-high-yield toner C544X1MG C544X2MG cartridge Yellow extra-high-yield toner cartridge C544X1YG C544X2YG Ordering imaging kits When 31.xx Defective imaging kit appears, order a replacement imaging kit.
  • Page 210 Open the top door. Remove the right side cover. Maintaining the printer...
  • Page 211 Press the green levers on each side of the waste toner bottle, and then remove it. Place the waste toner bottle in the enclosed packaging. Insert the new waste toner bottle. Maintaining the printer...
  • Page 212 Replace the right side cover. Close the top door. Close the front door. Maintaining the printer...
  • Page 213: Replacing A Black And Color Imaging Kit

    Replacing a black and color imaging kit Replace the black and color imaging kit when Replace Color Imaging Kit appears. Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 214 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Maintaining the printer...
  • Page 215 Press the green levers on each side of the waste toner bottle, and remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit.
  • Page 216 Unpack the replacement black and color imaging kit. Leave the packaging on the developer units. Gently shake the yellow, cyan, magenta, and black developer units side to side. Remove the red shipping cover from the yellow, cyan, magenta, and black developer units. Insert the yellow, cyan, magenta, and black developer units.
  • Page 217 Align and insert the imaging kit. Replace the waste toner bottle. Maintaining the printer...
  • Page 218 Replace the right side cover. Replace the toner cartridges. Close the top door. Maintaining the printer...
  • Page 219: Replacing A Toner Cartridge

    The printer will not continue printing until the specified cartridge is replaced. Warning—Potential Damage: Damage caused by use of a non-Lexmark toner cartridge is not covered under warranty. Note: Degraded print quality may result from using non-Lexmark toner cartridges.
  • Page 220 Remove the toner cartridge by lifting the handle, and then gently pull away from the imaging kit. Align the new toner cartridge, and then press down until it is all the way into the slot. Maintaining the printer...
  • Page 221: Replacing A Developer Unit

    Close the top door. Replacing a developer unit Replace a developer unit when a print quality defect occurs or when damage occurs to the printer. Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
  • Page 222 Open the top door. Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. Remove the right side cover. Maintaining the printer...
  • Page 223 Press the green levers on each side of the waste toner bottle, and then remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit.
  • Page 224 Remove the used developer unit. Place the used developer in the enclosed package. Unpack the replacement developer unit. Leave the packaging on the developer unit. Gently shake the developer unit side to side. Remove the red shipping cover from the developer unit. Maintaining the printer...
  • Page 225 Insert the developer unit. Align and insert the imaging kit. Maintaining the printer...
  • Page 226 Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges. Maintaining the printer...
  • Page 227: Moving The Printer

    Close the top door. Close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
  • Page 228: Moving The Printer To Another Location

    • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
  • Page 229: Administrative Support

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at http://support.lexmark.com. Using the Embedded Web Server If the printer is installed on a network, then the Embedded Web Server is available for a range of functions including: •...
  • Page 230: Setting Up E-Mail Alerts

    If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Check the virtual display that appears in the top left corner of the screen.
  • Page 231 > Settings > General Settings > Factory Defaults > Restore Now > Submit Administrative support...
  • Page 232: Clearing Jams

    Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue. If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed.
  • Page 233 Jam number Jam location Instructions In the standard 250-sheet tray and manual Open the front door. Inspect the area behind feeder (Tray 1) the front door, and then remove any jams. Open the fuser cover. Inspect the area under Under the fuser the cover, and then remove any jams.
  • Page 234: 200 Paper Jam

    200 paper jam Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out. Grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray. From the printer control panel, touch Continue, jam cleared.
  • Page 235: 202 Paper Jam

    Grasp the jammed paper on each side, and then gently pull it out. Notes: • Make sure all paper fragments are removed. • There may be a second sheet jammed if 200.xx Paper Jam and 202.xx Paper Jam appear. Close the front door. From the printer control panel, touch Continue, jam cleared.
  • Page 236 Grasp the green lever, and then pull the fuser cover toward you. Hold the fuser cover down, and then remove the jammed paper. Note: Make sure all paper fragments are removed. Clearing jams...
  • Page 237: 230 Paper Jam

    The fuser cover closes when released. Close the front door. From the printer control panel, touch Continue, jam cleared. 230 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed.
  • Page 238: 24X Paper Jam

    24x paper jam Grasp the optional 550-sheet tray handle, and pull the tray out. Note: The optional 550-sheet tray is not available on all printer models. Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray.
  • Page 239: 290-294 Paper Jams

    290–294 paper jams Remove all original documents from the ADF. Open the ADF cover, firmly grasp any jammed paper, and then gently pull it out. Remove the pick arm assembly to remove hard-to-reach jammed paper. Close the ADF cover. Open the scanner cover, firmly grasp any jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed.
  • Page 240: Troubleshooting

    Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
  • Page 241 Change [paper source] to [custom string] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.
  • Page 242: Close Front Door

    Change [paper source] to [paper size] [paper type] load [orientation] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.
  • Page 243 • Touch Finish job without further scanning to end the last successful scan job. • Touch Restart job to restart the scan job with the same settings from the previous scan job. Insert Tray [x] Fully insert the specified tray into the printer. Load [src] with [custom type name] Try one or more of the following: •...
  • Page 244 Load Manual Feeder with [custom type name] Try one or more of the following: • Load the specified paper in the manual feeder. • Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. •...
  • Page 245: Remove Paper From Standard Output Bin

    Remove packaging material, [area name] Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Replace all originals if restarting job. Try one or more of the following: •...
  • Page 246: Some Held Jobs Were Not Restored

    Some held jobs were not restored Touch Continue to delete the specified job. Note: Held jobs that are not restored stay on the hard disk and are inaccessible. Unsupported camera mode, unplug camera and change mode The camera mode does not support PictBridge. Unplug the camera, change the mode and plug the camera back into the printer.
  • Page 247: Insufficient Memory To Support Resource Save Feature

    34 Incorrect paper size, open [src] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are trying to print.
  • Page 248: Defective Flash Detected

    51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: •...
  • Page 249: Too Many Flash Options Installed

    57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. •...
  • Page 250: Disk Full

    62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a printer hard disk with larger capacity. 63 Unformatted disk Try one or more of the following: •...
  • Page 251: Scanner Disabled By Admin

    88.xx [color] cartridge low Order a replacement toner cartridge immediately. Remove the specified cartridge. Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner. Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
  • Page 252: Solving Printing Problems

    Load the original documents in the ADF. Adjust the ADF guides. Touch Continue, jam cleared. Solving printing problems Multiple-language PDF files do not print The PDF files may contain unavailable fonts. Open the document you want to print in Adobe Acrobat. Click the printer icon >...
  • Page 253: Confidential And Other Held Jobs Do Not Print

    Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
  • Page 254: Print Job Takes Longer Than Expected

    Print job takes longer than expected Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
  • Page 255: Solving Copy Problems

    SE THE SAME APER IZE AND APER YPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Large jobs do not collate These are possible solutions. Try one or more of the following: AKE SURE OLLATE IS SET TO From the printer control panel Finishing menu, Print Properties, or the Print dialog, set Collate to On.
  • Page 256: Scanner Unit Does Not Close

    Scanner unit does not close Make sure there are no obstructions: Lift the scanner unit. Remove any obstruction keeping the scanner unit open. Lower the scanner unit. Poor copy quality These are some examples of poor copy quality: • Blank pages •...
  • Page 257: Partial Document Or Photo Copies

    LACE THE ORIGINAL DOCUMENT PROPERLY Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. AKE SURE TO USE THE APPROPRIATE OPY SETTINGS When patterns (moiré) appear in the output: • On the Copy screen make sure the Content Type and Source settings are appropriate for the document being scanned.
  • Page 258: Solving Scanner Problems

    HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
  • Page 259: Poor Scanned Image Quality

    HE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Poor scanned image quality These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water.
  • Page 260: Solving Fax Problems

    Cannot scan from a computer These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer.
  • Page 261: Cannot Send Or Receive A Fax

    Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: •...
  • Page 262: Can Send But Not Receive Faxes

    EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE AITING Call Waiting can disrupt fax transmissions.
  • Page 263: Can Receive But Not Send Faxes

    EPLACE THE TONER OR PRINT CARTRIDGE Replace the toner or print cartridge. Can receive but not send faxes These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS IN AX MODE From the printer control panel, press the Fax button to put the printer in Fax mode. AKE SURE THE DOCUMENT IS LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
  • Page 264: Solving Home Screen Applications Problems

    In the Max Speed box, click one of the following: 2400 4800 9600 14400 33600 Click Submit. Solving home screen applications problems An application error has occurred HECK THE SYSTEM LOG FOR RELEVANT DETAILS Type the printer IP address or host name in the address field of your Web browser. If you do not know the IP address or host name of the printer, then you can: •...
  • Page 265: Forms And Favorites Troubleshooting

    Embedded Web Server. For more information on configuring the printer authentication settings, see the Embedded Web Server Administrator's Guide available on www.lexmark.com. AKE SURE DESTINATION IS SHARED AND HAS A VALID NETWORK ADDRESS Check that the folder or source file is set to be shared across the network.
  • Page 266: Scan To Network Troubleshooting

    If you do not know the IP address or host name of the printer, then you can: • View the information on the printer control panel home screen, or in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or menu settings page and locate the information in the TCP/IP section. Click Settings or Configuration.
  • Page 267: My Mfp Troubleshooting

    • Support the FAT file system (NTFS file system not supported) For a list of tested and approved flash drives, visit the Lexmark Web site at www.lexmark.com. Nothing happens when USB drive is inserted If nothing happens within a few seconds after you insert your USB drive into the MFP, then use of USB drives may be disabled on the device.
  • Page 268: Solving Option Problems

    Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
  • Page 269: Solving Paper Feed Problems

    Multipurpose feeder HECK THE MULTIPURPOSE FEEDER Make sure the 650-sheet duo drawer (multipurpose feeder) is installed properly. LEAR ANY JAMS Clear any jams in the multipurpose feeder. HECK THE POWER CORD CONNECTION Make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. •...
  • Page 270: Solving Print Quality Problems

    AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder. HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
  • Page 271: Characters Have Jagged Or Uneven Edges

    AKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
  • Page 272: Gray Background

    Gray background HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print dialog. Incorrect margins These are possible solutions.
  • Page 273: Paper Curl

    Paper curl Try one or more of the following: HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Before sending the print job, specify the correct paper type setting: •...
  • Page 274: Repeating Defects

    Repeating defects EPLACE THE DEVELOPER UNIT Replace the developer unit if the defects occur in every 43.9 mm (1.7 in.) of the page. EPLACE THE IMAGING KIT Replace the imaging kit if print defects occur in the following instances: • in every 34.6 mm (1.4 in.) of the page •...
  • Page 275: Print Is Too Dark

    OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it. VOID TEXTURED PAPER WITH ROUGH FINISHES HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: •...
  • Page 276: Solid Color Or Black Pages Appear On Prints

    OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. VOID TEXTURED PAPER WITH ROUGH FINISHES HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: •...
  • Page 277: Toner Rubs Off

    AKE SURE THERE IS NO TONER IN THE PAPER PATH Clean any visible toner from the paper path. If the problem persists, then contact customer support. Toner rubs off These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
  • Page 278: Solving Color Quality Problems

    Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. HECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: From the printer control panel Paper menu, check the Paper Type setting. Before sending the job to print, specify the correct type setting: •...
  • Page 279 How does the printer know what color to print? When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color.
  • Page 280 Manual Color menu Object type Color conversion tables RGB Image • Vivid—Produces brighter, more saturated colors and may be applied to all incoming color formats. RGB Text • sRGB Display—Produces an output that approximates the colors RGB Graphics displayed on a computer monitor. Black toner usage is optimized for printing photographs.
  • Page 281: Embedded Web Server Does Not Open

    You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
  • Page 282: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 283: United States Government Rights

    This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc.
  • Page 284: Modular Component Notice

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 285: Static Sensitivity Notice

    ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
  • Page 286: Power Consumption

    The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
  • Page 287: Industry Canada Compliance Statement

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 288: Notice To Users Of The Canadian Telephone Network

    If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 289: Notice To Users Of The New Zealand Telephone Network

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
  • Page 290: Utilisation De Ce Produit En Suisse

    Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un filtre de tonalité de facturation suisse (nº de référence Lexmark : 14B5109 ou 80D1877) devant être installé sur toute ligne recevant des impulsions de comptage en Suisse. Ce filtre doit être utilisé...
  • Page 291: Notice To Users In The European Union

    Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 292 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 293: Statement Of Limited Warranty

    —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
  • Page 294 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
  • Page 295 ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
  • Page 296 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
  • Page 297 DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
  • Page 298 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
  • Page 299: Index

    Index 58 Too many flash options adjusting toner darkness 65 Numerics installed 249 advanced options, touch-screen 200 paper jam 234 58 Too many trays attached 249 copy 85 201 paper jam 234 59 Incompatible tray [x] 249 e-mail 92 202 paper jam 235 61 Remove defective disk 249 fax 114 230 paper jam 237...
  • Page 300 Change [paper source] to [paper Sleep Mode 48 creating a fax destination shortcut size] 241 conserving supplies 46 using the Embedded Web Change [paper source] to [paper contacting customer support 281 Server 107 size] [paper type] 241 control panel, printer 14 creating an FTP shortcut Change [paper source] to [paper copy quality...
  • Page 301 exporting a configuration using the computer modem 105 Embedded Web Server 28 regional adapters 100 Eco-Mode setting 47 exterior of the printer telephone 98 Edit Security Setups menu 145 cleaning 206 fax log Embedded Web Server e-mail viewing 111 accessing 20, 229 canceling 90 Fax Mode (Analog Fax Setup) administrator settings 229...
  • Page 302 FCC notices 284, 287, 290 home screen application icons jams, clearing fiber optic configuring 23 200 paper jam 234 network setup 44 home screen applications 201 paper jam 234 finding more information about the changing display icons and 202 paper jam 235 printer 9 labels 21 230 paper jam 237...
  • Page 303 memory card TCP/IP 140 scan to computer 123, 124 installing 30 Universal Setup 136 ordering troubleshooting 269 Utilities 195 imaging kits 209 Memory full, cannot print XPS 195 toner cartridges 208 faxes 244 menus diagram 125 waste toner bottle 209 menu settings page Miscellaneous menu 146 output file type...
  • Page 304 photos multiple-language PDF files do not 38 Memory full 247 copying 76 print 252 39 Complex page, some data may PictBridge menu 201 paper curl 273 not have printed 247 PictBridge-enabled printing paper frequently jams 269 51 Defective flash detected 248 photos 73 print job takes longer than 52 Not enough free space in flash...
  • Page 305 46, 61 size] [paper type] 241 unplug camera and change recycling Change [paper source] to [paper mode 246 Lexmark packaging 50 size] [paper type] load Unsupported disk 246 Lexmark products 49 [orientation] 242 Unsupported USB device, please toner cartridges 50...
  • Page 306 scan troubleshooting setting the fax number or station checking, using the Embedded Web cannot scan from a computer 260 number 106 Server 208, 229 partial document or photo setting the outgoing fax name or conserving 46 scans 259 station name 106 storing 207 scan was not successful 258 setting the paper size 51...
  • Page 307 error reading USB drive 267 print job takes longer than updating options in printer FAQ about color printing 278 expected 254 driver 43 fax and e-mail functions are not set tray linking does not work 254 usb drive up 260 unexpected page breaks error reading 267 forgot My MFP password 267...

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