Calling Back The Person Who Left A Voice Message; E-Mailing A Voice Message; Playing A Voice Message Into A Call; Opening The Contact Record From A Voice Message - Toshiba STRATA CS Communication Server Release 6 User Manual

Calling back the person who left a voice message

You can call back the person who left you a voice message by using the Strata CS
the
Speed Dial
available.
To call a person back
1.
2.
Note:
On messages from unidentified callers, Strata CS places a call to the phone number from
which the message originated. If the message was left by someone calling from an office (PBX)
extension, you might not be able to connect to the correct party.

E-mailing a voice message

You can e-mail a voice message as a .WAV file attachment to someone who is outside the Strata
CS system.
To e-mail a voice message, you must have an e-mail reader that supports MAPI installed on your
computer, such as Microsoft Outlook or Eudora Pro.
To e-mail a voice message
1.
2.
3.

Playing a voice message into a call

To play a voice message into a call, select the voice message and choose
. You can select either
call
your calls hears the greeting.
For more information about playing audio into calls, see
page 11-13.

Opening the contact record from a voice message

If a voice message was left by an identified contact (see
record to view or change information about the contact. To do so, choose
Contact
13-6
command.
Place Call
returns the call to the default number.
Speed Dial
Select the voice message left by the person you want to call back.
On the menu, choose
Actions
Select the message you want to send by e-mail.
Choose
File > Send To Mail Recipient
opens with the message attached.
Address and send the e-mail as you normally would.
Current call
.
lets you choose the number to call if several numbers are
or
Place Call Speed Dial
. Your MAPI mail ViewPoint Send dialog box
or , in which case you can choose which of
Other call
"Playing recorded audio into a call" on
Chapter
Place Call
.
Actions > Play into
16), you can open the contact
Actions > Open
U G V
SER UIDE FOR IEW
or
P
OINT