Call Waiting; Answering A Call At Another Ringing Phone - Toshiba STRATA CS Communication Server Release 6 User Manual

Call waiting

When you are on a call and another call for you arrives, you hear the call waiting tone (two short
beeps). Press
If call announcing is turned off, you are connected to the incoming call immediately. If call
announcing is turned on, you hear the call announcing prompt. See
announcing" on page
Call waiting options
The following options can be set in ViewPoint or by your system administrator:
Turning call waiting off
Disabling the call waiting beep when you are using ViewPoint
Displaying Caller ID on your phone on call waiting
For more information, see
Multiple calls waiting
Depending on how your system is set up, you may have one or more calls waiting before the
next caller goes to voice mail. Normally you can have one call waiting, meaning that when you
are on a call you can accept one other call with call waiting. Subsequent incoming calls go
straight to voice mail without beeping.
Ask your system administrator how many calls you can have waiting.
Receiving a call waiting tone from your telephone company
If you receive a call waiting tone from your telephone company, as opposed to a tone from Strata
CS, you must press

Answering a call at another ringing phone

With the proper permission, you can easily answer another ringing phone from your own phone.
To do so, pick up your phone and press
you want to answer.
You can skip the extension and enter just
to that phone. If multiple phones are ringing, you are connected to the one that started ringing
first.
To answer a ringing phone within your workgroup
To answer a ringing phone within your workgroup, press
public workgroups. If multiple phones are ringing in workgroups to which you belong, you are
connected to the one that started ringing first.
For more information about workgroups, see
4-4
to switch to the incoming call. The current call is put on hold.
Flash
4-3.
"Customizing or turning off call waiting" on page
to answer the call.
Flash 8
, where
*91 <ext> # <ext>
. If only one phone is ringing, you are connected
*91#
. This command only works within
*99
"Using workgroups" on page
"Answering a call using call
18-8.
is the extension of the phone
16-14.
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