Placing Calls To Your Contacts; Sharing Your Contacts; Teaching Strata Cs To Recognize Your Contacts - Toshiba STRATA CS Communication Server Release 6 User Manual

Recording a voice title for a contact
1.
2.
3.
4.
Notes
Strata CS can play the voice titles of contacts over your computer speakers automatically
when those contacts call. See
more information.
Strata CS can also capture the names of contacts in the voices of the contacts when they
respond to the call announcing prompt. Strata CS can then use those recordings as voice
titles. See

Placing calls to your contacts

You can place a call to a contact with a phone number using ViewPoint. See
page 12-2

Sharing your contacts

You can share any of your contacts folders with other Strata CS users. Those users can access
your contacts folders from their Folder Lists according to access levels that you specify. You
can grant individual users specific levels of access to your contacts.
For instructions, see

Teaching Strata CS to recognize your contacts ________________

Strata CS's more advanced features depend on Strata CS recognizing your contacts. You can
teach Strata CS to recognize your contacts in the following ways:
By recognizing the Caller ID number or name of the contact's phone.
By recognizing a special number you give to the contact to dial after your extension,
called a Contact PIN. By using Contact PINs, Strata CS can recognize contacts
regardless of the phone they use to call.
Note:
Strata CS automatically identifies other Strata CS users when they call from their stations
or their public numbers (see
C 16. M
HAPTER ANAGING
In the Contacts folder, select the contact for whom you want to record a voice title and
choose .
File > Open
In the Contact dialog box, click the Caller Identification tab.
Record the voice title by using the audio controls. See
page 8-26 for instructions.
Click .
OK
"To associate a call with a contact" on page 16-10
for instructions.
"Sharing folders" on page
"Entering My Numbers" on page
C W
ONTACTS AND
"Customizing incoming call behavior" on page 18-15
8-23.
ORKGROUPS
"Using the audio controls" on
for more information.
"Placing a call" on
12-4).
for
16-7