Returning A Call In The Call Log Folder; Entering An Account Code For A Call Log Entry; Opening The Contact Record From A Contact's Call - Toshiba STRATA CS Communication Server Release 6 User Manual

Returning a call in the Call Log folder ________________________

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Entering an account code for a Call Log entry _________________

You can enter an account code or change the one already entered for a call in the Call Log. You
must have permission to view and edit the Call Log to enter or change account codes.
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You can also enter an account code using the telephone commands. See
code for a call" on page

Opening the contact record from a contact's call _______________

If a call was identified as being from a contact, you can open the contact's record to view or
change information about that contact. To do so, select the call and choose
Contact
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Select the call in the Call Log folder that you want to return.
On the menu, choose one of the following:
Actions
This command lets you choose the number to dial from a submenu. If
Place Call.
the caller is a contact, you can choose the phone number to call from the list of the
contact's phone numbers. You can also choose to call by using the Caller ID
number of the call.
This command places a call immediately to a user's extension, a
Speed Dial.
contact's default number, or an unknown caller's Caller ID number. You can also
choose Speed Dial by double-clicking the call.
Click . Strata CS dials the number.
OK
Select the call, and then choose
Enter an account code.
Click .
OK
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Actions > Enter Account Code
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"Entering an account
Actions > Open
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