Selecting How A Call Rule Handles A Call; Enabling Or Disabling A Call Rule - Toshiba STRATA CS Communication Server Release 6 User Manual

5.
6.

Selecting how a call rule handles a call

Calls are normally handled with your active settings, such as your standard greeting and routing
list. Call rules override one or more of these settings to handle calls in different ways.
Under
Handle calls using the following settings
options. Note that you must check at least one option, or your call rule will do nothing.
Greeting.
reach your voice mail.
Routing List.
list.
Taking calls.
If set to Yes, incoming calls follow your active routing list, which usually includes
ringing your phone. If set to No, incoming calls are sent directly to the final action on
your active routing list, which by default is your voice mail. Note that a setting of Yes
overrides the personal status Do Not Disturb.
Personal Status.
as if that personal status were in effect. Note that the call rule's own settings for greeting,
routing list, and whether you are taking calls override the preferences in the personal
status.
You can click the buttons next to
item of each type. Press ALT and click a button to edit the currently selected item.

Enabling or disabling a call rule _____________________________

You can enable or disable existing call rules. Disabled call rules remain in storage but do not
handle any calls until you enable them again.
To enable or disable a call rule
1.
2.
Enabled call rules are marked with
17-8
If you select
Partial day
Click when you are finished setting the schedule.
OK
Select a greeting. Callers handled by the call rule will hear that greeting if they
Select a routing list. Calls handled by the call rule will follow that routing
Select whether or not calls handled by the call rule ring your phone.
Select a personal status. Calls handled by the call rule will be handled
In the Call Rules folder, select the call rule that you want to enable or disable.
Choose
Actions > Enabled
, enter the
Active hours
, check any combination of the following
,
Personal Status Greeting
from the menu bar.
.
for the day.
, and to create a new
Routing List
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