No Link Status - HP Surestore 64 - Director Switch User Manual

Monitoring and Managing the Director

No Link Status

If the Ethernet network connection between the HAFM server and the director is
down, the Hardware View displays the front and rear of the unit without FRUs.
The Director Status table at the top of the Hardware View changes to display the
status (No Link) and reason with a yellow background. The name, description,
and location fields are blank.
The Reason field on the Director Status table displays one of the following
reasons when there are no links.
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Going offline—This is a transitional state that occurs just before the director
goes offline. This state normally only happens briefly, unless there is a
problem reaching the offline state.
Never Connected—A network connection was never established between the
director and the HAFM server or the CTP card failed. Check the IP addresses,
the Ethernet local area network (LAN) physical connection between the
director and HAFM server, and other network connection conditions.
Link Timeout—The network connection that was established between the
director and server has been lost. Check the IP addresses, the Ethernet LAN
physical connection between the director and HAFM server, IP addresses, and
other network components.
Protocol Mismatch—The director and the server are not at compatible
software release levels. Update the HAFM application software version.
Duplicate Session—A link has previously been established between the
director and another instance of the HAFM server. Connect to the previously
established server from the HAFM login dialog box.
Unknown Network Address—The address defined for the director in the
HAFM application could not be found in the domain name server (DNS).
Either the name was incorrect when the director was added to the HAFM
application, or the name was not available from the DNS. Check the network
IP address for the director definition in the HAFM application when you
right-click the product icon and choose Properties. The IP address displays in
the Network Address field.
Incorrect Product Type—The product at the configured network address is
not a director. Verify address, configuration, and product type.
Director Product Manager User Guide