Enable Call-Home Notification; Notes - HP Surestore 64 - Director Switch User Manual

Enable Call-Home Notification

The call-home feature enables the HAFM server to automatically contact a
support center to report system problems. The support center server accepts calls
from the HAFM server, logs reported events, and notifies one or more support
center representatives.
Use the Enable Call Home Notification function on the Product Manager to
enable call-home notification for events that occur on the selected director. The
default state is disabled.

Notes

A check mark displays next to the menu option to indicate that call-home
notification is enabled.
Director Product Manager User Guide
You must enable Call-Home Event Notification through the StorageWorks
HAFM application Maintenance menu before enabling this function through
the Product Manager for individual directors. A choice of two Call Home
features is provided when HAFM is installed.
In legacy HP environments, call-home notification for directors and switches
requires installation of Proactive Service software. This service is offered at
no additional charge for subsystems covered under an on-site warranty or
on-site storage hardware support contract. To register or order Proactive
Services software, contact your HP customer service representative.
In classic HP environments, configure telephone numbers and other
information for the call-home feature through the Windows dial-up
networking application. To enable call-home notification for a director, refer
to the HP StorageWorks HAFM server installation guide.
Using Maintenance Features
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