Error Message; Feed Jam; Paper Jam - Epson ColorPage EPL-C8000 Service Manual

EPSON EPL-C8000

5.1.2.2 Error Message

Error messages are indicated according to priority. Therefore, if multiple
error have been detected, the message with the highest priority appears
in the LCD.
See Table 5-6 to Table 5-14 for the error messages and their
descriptions and solutions.
Table 5-6. Error Message List (1/9)
o Check OHP Sheet
LED status On Line = off, Continue = off
Explanation An irregular OHP sheet was fed into the printer or an OHP sheet
was fed upside down and caused a paper jam in the MSI entry
slot.
lIf the OHP sheet is the correct size and type, try turning the
Solution
sheet over.
lIf the OHP sheet does not meet the specifications for this printer,
load the proper OHP sheet into the tray. Open the feed unit,
remove the jammed OHP sheet, and close the unit. (You must
open the feed unit to cleat the error.) The printer warms up and
resumes printing starting from the data affected by the jam.
o Exiting Paper Jam
LED status On Line = off, Continue = off
Explanation A paper jam occurred near the paper exit slot. If a simultaneous
jam occurs somewhere else along the paper path, an error
message for the paper jam with the highest priority will appear.
Solution Open the exit cover, clear the paper jam, and close the cover.
Closing the cover clears the error. The printer resumes printing
from the data that was affected by the jam.
o Paper Jam
LED status On Line = off, Continue = off
Explanation A paper jam occurred in the vicinity of the fuser. If a simultaneous
jam occurs somewhere else along the paper feed path, an error
message for the paper jam with the highest priority will appear.
Solution Open the fuser unit, clear the jam, and then close the unit. Closing
the unit clears the error. The printer resumes printing from the
data that was affected by the jam.
Chapter 5 TROUBLESHOOTING
Table 5-7. Error Message List (2/9)
o Feed Jam
LED status On Line = off, Continue = off
Explanation A paper jam occurred near the paper entry slot. If a simultaneous
jam occurs somewhere else along the paper feed path, an error
message for the paper jam with the highest priority will appear.
Solution Clear the jam from the tray, cassette 1, cassette 2, cassette 3, or
cassette 4. Then open the feed unit (and feeder cover if the Large
Capacity Paper Unit is installed), check for paper, and then close
the unit (and the feeder cover if the Large Capacity Paper Unit is
installed). Opening the unit (feeder cover with the Large Capacity
Paper Unit installed) clears the error. (The printer resumes
printing from the data that was affected by the jam.
o Irregular Density
LED status On Line = off, Continue = off
Explanation The print data sent to the printer requires too much toner, YMCK
density exceeds 280%, near the top edge. A paper jam may occur
near the paper entry slot.
Solution Open the paper feed unit, clear the jam, and then close the unit.
Stop the print job and turn the printer off and back on to clear the
data.
o uuuu Toner Crtg Out
LED status On Line = off, Continue = off
Explanation One or more Toner Cartridges are not installed. The uuuu area
identifies which Toner Cartridge is not installed in the order Y M C
K. (Note the only missing Toner Cartridge (s) are indicated.)
Solution Open the front cover, install the appropriate cartridge, and close
the cover to clear the error.
o Insert Photocondctr
LED status On Line = off, Continue = off
Explanation The photoconductor unit is not installed or it is installed
incorrectly.
Solution Open the front cover, install (or reinstall) the photoconductor unit,
and close the cover. Then turn the printer off and back on.
Rev. B
5-4