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Figure 2. Status Field - AltiAgent main window
Error Messages
The following errors may be displayed as login or connectivity errors.
Error Message
AltiWare connection
limit has been exceeded.
Cannot connect to
AltiLink. Please check
server name or network
connection.
Description
No AltiAgent was found
OR more than allowed
number of AltiAgent users
have attempted to log on.
You are not connected to
AltiWare.
Solution
Maintain the number of AltiAgent
license keys or add additional ses-
sion licensing.
Check the server field (IP address
or DNS name) by:
1. Pinging the network server
address OR
2. Try using the IP address of Alti-
Ware (if using the DNS name in
the server field).
AltiAgent Manual
11
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