General Information
Figure 29. General Info configuration
The General Info tab is the window you see when you first click the Config
button in the AltiAgent main window to open the Config window.
In this window, you can edit your password, the default trunk access code,
voice mail settings, AltiAgent audio and video behavior, and external
database access options.
Default Trunk Access
The trunk access codes are defined in the AltiWare/ACM Administrator.
When you get an incoming call over multiple trunks and cannot issue a
return call, the system will automatically select the default trunk access
code to place your call.
40 AltiAgent Manual