Session Licensing And License Upgrade Procedures; Altiagent Session License; New In Version 5.0; C Hapter - Altigen AltiAgent Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0
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30 MB Hard Drive Disk Space
128 MB DRAM
SVGA monitor (800 x 600) with 256 color display, or better
Keyboard and Mouse
AltiWare OE/AltiContact Manager 5.0 running on a server accessible
to this client.
Session Licensing and License Upgrade
Procedures

AltiAgent Session License

The AltiAgent Session license enables a per concurrent session of
AltiAgent. Up to 144 concurrent AltiAgent sessions are supported.
Upgrading Licenses
To increase the number of simultaneous AltiAgent sessions, refer to the
license activation and registration procedures in Chapter 2 - Software
Installation of the AltiWare OE/ACC System Installation and
Administration Manual or AltiContact Manager Administration Manual.
You can verify the licenses when you run AltiAdmin/ACM Admin by
selecting About AltiWare.../About ACM Admin... on the Help menu,
then clicking the License Information button to view a window that
displays licenses and session information.

New in Version 5.0

Viewing of workgroup call priority
Extension password protection
Picking calls from group queue
Workgroup CDR/RTM revamping
Microsoft Gold Certification
Release IP Trunk Link Tie option added to configuration
Automatic version upgrade during startup
2 AltiAgent Manual

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Altiagent 5.0

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