Altigen AltiAgent Manual page 14

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0
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name of the system you will be using. If this is not your first login, go
on to the next step.
Figure 1. Logging in
2.
Enter your Extension number and Password assigned to your phone.
Check the Always save password check box to store your login
password the next time you access AltiAgent.
Note: AltiServ maintains a counter for each extension to track login
failures. Up to 8 login attempts are allowed, after which login
will be disabled from 1 to 24 hours (depending on the
Administrator's setting).
3.
(Optional) IP Extension Integrated with Netmeeting option (grayed
out if your extension is not set up as an IP extension.)
If you do not have an IP phone and you want your AltiAgent desktop
to access AltiWare/AltiContact Manager as an IP extension, select the
IP Extension Integrated with check box and set the dropdown list to
NetMeeting.
To do this, your extension must be set up as an IP extension by your
system administrator and you must have Microsoft NetMeeting 3.01 or
higher installed on your desktop.
Refer to the discussion in the next section for more information on
using IP extensions.
4.
Select how you want to log in and click OK.
6 AltiAgent Manual

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