Altiagent Options; Setting Status To Ready Or Not Ready - Altigen AltiAgent Manual

3. In the Account Code popup window, select an account code from the
scrollbox.
Figure 19. Account Code List window
Note: If your extension is configured to bypass account code validation,
you can enter an account code in the box at the bottom of the popup
window.
4. Click OK.
To change the account code for a call in progress, repeat the steps above,
entering the new account code to assign the call to.

AltiAgent Options

The basic call handling features and functions are the same for workgroup
agents as they are for AltiView user.
This section discusses workgroup member options that are not available to
the AltiView user.

Setting Status to Ready or Not Ready

Click the Not Ready button to tell the system not to send workgroup calls
to your extension.
Click the Ready button to tell the system you are ready to receive
workgroup calls.
The Log button allows you to log into or out of one or more workgroups.
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