Logging In Remotely Using An Ip Extension; Ip Extensions Using Microsoft Netmeeting 3.01 - Altigen AltiAgent Manual

Logging In Remotely Using an IP Extension

For agent use or supervisor use, you can access AltiAgent from a remote
location using an IP extension. All the call handling functions are the same
as logging in locally, with the exception of the ability to configure One
Number Access. You can pick up voice mail, forward local business office
phone calls to another site such as a home desktop PC, and even receive the
phone calls as you would at the office.
To use an IP extension, you must meet the following requirements:
• Your extension must be configured to use IP extensions by your
system administrator.
• You must have AltiGen-certified IP phone/adapter equipment or you
can use Microsoft NetMeeting version 3.01.
Consult your system administrator or authorized AltiGen dealer for details
on obtaining and using any of these options. The NetMeeting option is
discussed in the next section.
To log in from a remote location using an IP extension:
1. If you connect to the Internet through a modem connection, establish
a connection to your Internet Service Provider.
2. Log in using your Extension and Password as usual.
3. (NetMeeting users only) Select the IP Extension Integrated with
NetMeeting.
4. Click OK.

IP Extensions Using Microsoft NetMeeting 3.01

To use NetMeeting 3.01 as an IP extension, you need the following:
• A sound card.
• A Plantronics LS1 headset connected to the sound card. A
microphone and speakers should not be used since the speaker's output
would be fed back to the microphone and cause severe echoes.
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