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Defining System Call Restrictions
Setting Toll Call Prefixes
AltiWare uses the Toll Call Prefixes to determine the type of outside call
and imposes restrictions when necessary. For example, if the international
toll call prefix is 011 and a user attempts to make an international call from
an extension without international call privileges, the call will be
terminated as soon as the user dials 011 after the trunk or route access
number. The caller hears an error tone.
The toll prefixes set here should match the dialing plan prefixes for the
country set in the General window (see "Setting General Parameters" on
page 5-2). You can set the following toll call prefixes.
•
Domestic. The dialing plan for your country or region. For example,
type in a 1 for 1-plus dialing within the U.S. dialing plan (also known
as the North American Numbering Plan).
•
International. The prefix used for international calls. For example,
this is 011 for international calls made in the USA.
Setting Emergency Numbers
In the event that a person dialing a number in an emergency (911, for
example) forgets to press the trunk access code to dial out, entering the
number in the Emergency Number field will have the system
automatically find the trunk access code to seize the call. You may enter up
to three (3) emergency numbers in the appropriate fields.
Note:
When using this option, make sure your system's trunk access code
is available.
Locking Attacked Extensions
If a user enters eight consecutive invalid passwords when logging on,
AltiWare considers this an attack. To protect your company from theft of
services, you can lock an attacked extension for the period of time you
specify (1-24 hours) in the Password Check field group.
To unlock an extension, use the Extension Checker tool that is installed
with AltiWare. See "Extension Checker" on page 19-1.
Blocking All Outgoing Calls
To block all outgoing calls—for example, when testing or modifying the
system—select the Block All Outgoing Calls check box.
5-14 AltiWare OE System Installation & Administration Manual
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Troubleshooting
