Table of Contents
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•
Call Detail Reporting (CDR) - the system collects and records
information on outgoing and incoming phone calls, such as length of
call, time of call, number of calls. This data can be written to an
internal database or to an external SQL database. CDR Search
provides an interface that captures workgroup statistics from the real-
time monitoring function used in the AltiSupervisor client application.
Settings in AltiAdmin let you specify time intervals for saving RTM
data.
Configurable Emergency Number - For international use,
NEW
allows the system administrator to set up country-specific
emergency numbers.
•
Configuration Reader - a tool that summarizes details of your
AltiWare configuration, so you can send a single file to AltiGen Tech
Support if needed.
•
DNIS Routing Tables - incoming trunk calls can be routed to Auto
Attendants, extensions, groups, etc., based on DNIS digit information
configured in system administration routing tables.
•
Email and Voice Mail Storage - can be placed on drives other than
the AltiServ server.
•
Extension Checker - a tool that checks the security status of every
extension in your AltiWare system.
•
Monitor List - lets you select the Physical or IP extensions you wish
to monitor. Monitoring is available within AltiView and
AltiSupervisor.
•
Out Call Routing Configuration - allows outgoing calls to be
directed to particular trunk routes, based on parameters assigned in
AltiAdmin, and supporting the new tenant tables.
•
Enhanced Password Security - allows administrators to lock
extensions that have been "attacked" with false password attempts and
to set default system passwords for newly created or newly assigned
extensions (more secure than the default of an exact extension/
password match). Password requirements are also stricter.
•
Auto Attendant Configuration File - lets you export your complete
Auto Attendant configuration to an html file.
RTM External Logger - with the External Logger license,
NEW
RTM data is sent to the External Logger.
AltiWare OE System Installation & Administration Manual
Overview
1-23
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Table of Contents
Troubleshooting
