Altigen AltiWare OE Version 4.6 Administration Manual page 461

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Table 1: CDR Call Format
Database
Definition
Element
AADuration
Duration in seconds an
incoming call is connected to
the Auto Attendant; multiple
connections to AA in a single
session produces multiple
records
WaitDuration
Duration in seconds a call is
ringing and in workgroup
queue
VMDuration
Duration in seconds after a call
goes into a voicemail box;
includes greeting, false
attempts at messages,
successful message, and review
of message
VMRecordDu
Duration in seconds of
ration
recording time for a VM
message that was completed
HoldDuration
Duration in seconds while a
call is on hold
TalkDuration
Duration in seconds of talk
time
RecordDurati
Duration in seconds of NOVO
on
recording
AltiWare OE System Installation & Administration Manual
Call Accounting Report Formats
Type
Specification
ULONG
ULONG
ULONG
ULONG
ULONG
ULONG
ULONG
A-5

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