Altigen AltiWare OE Version 4.6 Administration Manual page 420

AltiDBReader
• From - sets the desired start date to begin the search
• To - sets the desired end date to end the search
• Type - specifies the call type to search: All Calls, Answered Calls
& Messages, Answered Calls, Messages, Unanswered Calls,
Messages, Unanswered Calls, All Trunks Busy, Agent Login/out
• Workgroup - allows user to specify workgroup number to search
• Caller - specifies the caller as All, Extension or Trunk; to further
specify this search field, you may add matching digits in the empty
field and set to an exact, like or pat (pattern) match.
• Target - specifies the caller as All, Extension or Trunk; to further
specify the search this search field, you may add matching digits in
the empty field and set to an exact, like or pat (pattern) match.
• DNIS - to further specify the search this search field, you may add
matching digits in the empty field and set to an exact, like or pat
(pattern) match.
• Tenant - to further specify the search this search field, you may add
matching digits in the empty field and set to an exact, like or pat
(pattern) match.
• Acct Code - to further specify the search this search field, you may
add matching digits in the empty field and set to an exact, like or pat
(pattern) match.
• Primary Sort - specifies the first sorting category the search results
will be put into; select: Session ID, StartTime, CallerNum,
CallerName, TargetNum, TargetName, AccountCode, DNIS or
ExitState.
• Secondary Sort - specifies the second sorting category the search
results will be put into; select: Session ID, StartTime, CallerNum,
CallerName, TargetNum, TargetName, AccountCode, DNIS or
ExitState.
19-6 AltiWare OE System Installation & Administration Manual