Tagging Pages for URL History
Scenario 2—Caller Data from Auto Attendant
The following scenario, based on contact.htm, exemplifies a customized
implementation of AltiWeb.
1.
A web caller browses the company web site and has a question
regarding some product information.
2.
The web caller clicks the "contact us" link on the web page. The
Customer Information page (contact.htm) opens.
Figure 8. Contact.htm page
18-10 AltiWare OE System Installation & Administration Manual