Altigen AltiWare OE Version 4.6 Administration Manual page 436

Call Router Advanced
Call Router Advanced Route Rules
To create route rules that will be used to route calls, select
Operation>Route Rule to open the Route Rule List window. This
window also allows you to view existing route rules, and modify/delete
route rules.
• Add - opens a Custom Record dialog box, where you can create a
new record and build the conditions for the record.
• Modify - opens the Customer Record dialog box to modify the
record selected in the Record List.
• Delete - deletes the record selected in the Record List.
• Delete All - deletes all records in the Record List.
• The Default Routing button opens a Default Routing Rule dialog
box, where you can specify the action for Call Router to take if no
match is found in the rules or in the database.
20-12 AltiWare OE System Installation & Administration Manual