Serveraid; Undetermined Problems - IBM 621410U - IntelliStation E - Pro 6214 Hardware Maintenance Manual

Error Code/Symptom
I9990650 (AC power has been
restored)
(Virus warning) (Boot sector
has changed)
Other numbers

ServeRAID

For ServeRAID error codes and procedures, refer to the Hardware Maintenance
Manual for the particular RAID adapter in the system being serviced.

Undetermined problems

You are here because the diagnostic tests did not identify the failure, the Devices
List is incorrect, or the system is inoperative.
Note: A corrupt CMOS can cause undetermined problems.
If power problems are suspected:
1. Power-off the computer.
2. Be sure the system is cabled correctly.
3. Remove or disconnect the following (one at a time) until you find the failure
Note: Minimum operating requirements are:
4. Power-on the computer. If the problem remains, suspect the following FRUs in
Notes:
1. If the problem goes away when you remove an adapter from the system, and
2. If you suspect a networking problem and all the system tests pass, suspect a
FRU/Action
1. Check cable
2. Check for interruption of power supply
3. Power Cable
1. Run Configuration/Setup
2. Run virus detection software
Follow instructions on screen.
(power-on the computer and reconfigure each time).
v Any external devices
v Surge suppressor device (on the computer)
v Modem, printer, mouse, or non-IBM devices
v Each adapter
v Drives
v Memory Modules (Minimum requirement = one 128 MB DIMM)
a. 1 Power Supply
b. System Board
c. 1 Microprocessor
d. 1 Memory Module (minimum of 1 DIMM in slot labeled DIMM 1)
the order listed:
Power Supply
System Board
replacing that adapter does not correct the problem, suspect the system board,
then the power supply.
network cabling problem external to the system.
119
Symptom-to-FRU index