IBM 621410U - IntelliStation E - Pro 6214 Hardware Maintenance Manual page 121

General
Monitor problems (general).
Some IBM monitors have
their own self-tests. If you
suspect a problem with the
monitor, refer to the
information that comes with
the monitor for adjusting and
testing instructions.
System Error and DIMM X
LED on
System Error and CPU X
LED on
Not all drives are recognized
by fixed disk diagnostic.
System hangs during fixed
disk diagnostic.
Setup
Setup and Installation CD
won't start.
ServeRAID program cannot
view all installed drives - or
- cannot install NOS.
The Operating System
Installation program
continuously loops.
ServerGuide won't start the
NOS CD.
Can't install NOS - option is
grayed out.
TechConnect CD
Can't start TechConnect CD.
Can't view publications
from TechConnect CD, or
text is unreadable.
Diskette Factory CD
Get "time out" or "Unknown
host" errors
FRU/Action
1. Monitor
2. Run Video Diagnostics. If diagnostics pass, the problem may be a video driver.
3. Display Adapter / System Board
1. Replace DIMM X
1. Replace CPU X
1. Remove first drive that does not show up and rerun diagnostic. If remaining
drives show up, replace the one that was removed.
2. If remaining drives do not show up, remove successive drives one at a time and
rerun diagnostic.
1. Remove hard drive being tested at the time of the hang and rerun the
diagnostic. If successful, replace drive that was removed.
Action
v Be sure the workstation is supported; all systems with a startable (bootable)
CD-ROM drive are supported.
v If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
v If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
v Be sure there are no duplicate SCSI IDs or IRQ assignments.
v Be sure that the hard disk drive is connected properly.
Free up more space on the hard disk.
Be sure the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Either there is no logical drive defined (ServeRAID systems) or the ServerGuide
system partition is not present. Run the setup and configuration program.
Action
Be sure you're starting the CD on a system with Microsoft Windows installed.
Be sure you have the Adobe reader installed (available from the TechConnect CD).
Action
Be sure you have access to the Internet through FTP directly.
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Symptom-to-FRU index