Error Symptoms - IBM 621410U - IntelliStation E - Pro 6214 Hardware Maintenance Manual

Error Code/Symptom
301-XXX-000
(Failed Keyboard test)
405-XXX-000
(Failed Ethernet test on
controller on the System
Board)
405-XXX-00N
(Failed Ethernet test on
adapter in PCI slot N)
415-XXX-000
(Failed Modem test)

Error symptoms

General
CD is not working properly. 1. Clean the CD.
CD-ROM drive tray is not
working. (The system must
be powered-on.)
CD-ROM drive is not
recognized.
Power switch does not work. 1. Verify that switch number 5 of switch block is Off.
CD-ROM drive cable is not
plugged in.
Diskette drive in-use light
stays on, or the system
bypasses the diskette drive,
or the diskette drive does
not work.
112
Hardware Maintenance Manual: IBM IntelliStation E Pro Type 6204 and Type 6214
FRU/Action
1. Keyboard
1. Verify that Ethernet is not disabled in BIOS.
2. System Board
1. Adapter in PCI slot N.
2. System Board
1. Cable
2. Modem
3. System Board
FRU/Action
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
1. Insert the end of a paper clip into the manual tray-release opening.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
1. Run Configuration/Setup, enable primary IDE channel.
2. Check cables and jumpers.
3. Check for correct device driver.
4. Run CD-ROM diagnostics.
5. CD-ROM drive
6. System Board
2. Power Switch Assembly
3. System Board
1. Make sure CD-ROM drive cable is plugged in.
1. If there is a diskette in the drive, verify that:
a. The diskette drive is enabled in the Configuration/Setup utility program.
b. The diskette is good and not damaged. (Try another diskette if you have one.)
c. The diskette is inserted correctly in the drive.
d. The diskette contains the necessary files to start the workstation.
e. The software program is OK.
f. Cable is installed correctly (proper orientation)
2. Run Diskette Drive Diagnostics.
3. Cable
4. Diskette Drive
5. System Board