Pc-Doctor For Windows; Error Symptoms; Recovering Your Operating System And Preinstalled Software; Recovering The Operating System - IBM IntelliStation M Pro Hardware Maintenance Manual

4. Select View Test Log from the list that appears; then, follow the instructions on
5. Save the test log to a file on a diskette or to your hard disk.

PC-Doctor for Windows

Your computer comes with a version of PC-Doctor designed specifically for the
operating system of your computer. Because these diagnostics work with the
operating system, they test hardware and analyze certain software components.
These diagnostic programs are especially useful for isolating operating-system and
device-driver problems.
Complete the following steps to use PC-Doctor for Windows:
1. On the Windows desktop, click Start → All Programs → PC-Doctor →
2. Follow the instructions on the screen. Help is available online.

Error symptoms

You can use the error charts to find solutions to problems that have definite
symptoms (see "Error symptoms" on page 103).

Recovering your operating system and preinstalled software

This section contains instructions for recovering BIOS code, device drivers, the
operating system, and other support software.

Recovering the operating system

Your computer has the Product Recovery program on a hidden partition of the hard
disk. The Product Recovery program reinstalls your operating system and
preinstalled software. The Product Recovery program runs independently of the
operating system.
If you are using FDISK, Disk Management, or another utility to reformat the hard
disk, you might see the partition where the Product Recovery program is stored. Do
not delete this partition; otherwise, the Product Recovery program will be lost.
If your hard disk drive, including the partition where the Product Recovery program
is, becomes damaged or you replace the hard disk drive, contact IBM to order the
IBM Product Recovery CD to recover your preinstalled operating system,
application programs, and device drivers. See "Recovery CD, Type 6220 and 6230"
on page 125 for details.
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IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual
the screen.
The test log records data about system failures and other pertinent information.
The test log does not contain any information until after the diagnostic program
has run.
Notes:
a. To save the test log to a diskette, you must use a diskette that you have
formatted yourself; this function does not work with preformatted diskettes. If
the diskette has sufficient space for the test log, the diskette may contain
other data.
b. The computer maintains the test-log data while the computer is turned on.
When you turn off the power to the computer, the test log is cleared.
PC-Doctor.