Novell NETWARE 6-DOCUMENTATION Manual page 2154

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Troubleshooting
Characters of descriptions or titles appear as intelligible characters
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Several titles or descriptions contain the same text
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Troubleshooting NetWare Web Search
This appendix provides some troubleshooting topics that can help you
overcome search and print performance issues.
You've probably indexed documents written in multiple languages and
encodings. Web Search can index most of the world's languages and
encodings. However, Web Search needs to know the encoding of each
document.
Some of your documents were probably not tagged with an encoding or were
incorrectly tagged.
Make sure all of your documents contain the correct Content-Type META tag.
If your international documents do not contain a Content-Type META tag,
either add it or use the Encoding (If Not in META Tags) index definition
option to specify the default encoding.
If search results include duplicate titles or descriptions, your description fields
(description, summary, or abstract) might include boilerplate information.
The more accurate your META tag description fields are, the better your
search results will be. Where possible, consider adding descriptions to your
document's META tags.
It could also be that you have indexed the same document more than once, or
several links throughout your Web site might point to the same document but
do so using different character cases each time.
To solve the latter problem, try using the URLs Are Case Sensitive option to
direct Web Search to turn off case-sensitive crawling. Also, remove any
duplicate backup files you might have and exclude any backup directories
from your index definition.
Troubleshooting NetWare Web Search 225