Forwarding Faxes; Configuring Automatic Fax Forwarding - Captaris FaxPress User Manual

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User Guide > Forwarding Faxes

Forwarding Faxes

Incoming faxes may either be forwarded manually or automatically.
Incoming faxes are forwarded manually by selecting the fax to forward from the Incoming
Fax Queue, and specifying a recipient. (See Forwarding Faxes Manually on page 124.) A
copy of the incoming fax is sent to the specified recipient; the incoming fax remains in the
incoming queue.
You can set the FaxPress to automatically forward copies of a user's incoming faxes to
another FaxPress user, a remote fax number, or phone book group, by modifying the User
Properties' Incoming Faxes tab. (See Configuring Automatic Fax Forwarding on page
122.) When automatic forwarding is configured to forward faxes to a remote fax number
or phone book group, copies of the incoming faxes are forwarded; the incoming faxes re-
main in the FaxPress mailbox of the original recipient. When automatic forwarding is set
to forward faxes to another FaxPress user, however, the faxes are actually redirected, or
bounced; the fax will not be kept in the mailbox from which it was forwarded.
To enable a fax copy, a second copy rather than the original, to be automatically forward-
ed to another FaxPress user, the FaxPress CC function must be enabled. (See Forwarding
Faxes Automatically: The CC Function on page 124.)
Note: Faxes may only be forwarded once via automatic forwarding or CC. If an
automatically forwarded or CC'd fax lands in a mailbox with forwarding enabled,
it wont be forwarded again.

Configuring Automatic Fax Forwarding

To configure the automatic fax forwarding option for your account, follow these steps:
1.
From FaxPress, access your User Properties. (See Configuring the User Account
Properties on page 43.)
2.
In the User Properties window, select the Incoming Faxes tab.
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