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User Guide > Installing the Client on Windows Terminal Server
Requirements
The FaxPress client for Windows Terminal Server supports these Terminal Server editions:
Windows NT Server 4.x, Terminal Server Edition
Windows 2000 Server, Terminal Services
Before installing the FaxPress client for Terminal Server, please confirm:
you are, at minimum, using FaxPress version 6.3, Service Pack 2, rev B or,
preferably, FaxPress 9.x.
the FaxPress server software is installed on a standalone workstation or file server,
not the Terminal/Citrix Server. Refer to your FaxPress Administrator and User's
Guide for detailed FaxPress server software installation instructions.
the FaxPress server is operational, i.e.- can send and receive faxes.
Note: Make sure you have not installed the FaxPress server software on the
Terminal Server machine.
Note: If you are running FaxPress version 5.x or older, uninstall it, then
upgrade to FaxPress 9.x.
Preparing the Terminal Server
Before installing the FaxPress client for Windows Terminal Server, make sure you have:
set root drive mapping and run logon and compatibility scripts for each Terminal
Server user. Refer to the Microsoft Knowledge Base: http://support.microsoft.com/
support/kb/ and the Microsoft Terminal Server page: http://www.microsoft.com/
ntserver/terminalserver/ for additional information regarding drive mapping, logon
and compatibility scripts.
created and configured user profiles for any applications intended for integration
with FaxPress – Microsoft Outlook, for example.
Next, be sure to:
disable all anti-virus programs running on the Terminal Server.
close the Microsoft Outlook client and remove Microsoft Outlook from the StartUp
folder. (
Start>Programs>StartUp
close all programs and reboot. This guarantees that Microsoft email is not running
in the background.
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