Troubleshooting; About; Basic Troubleshooting Steps - Precor Precision 400 Series Service Manual

Troubleshooting

About

Troubleshooting issues is an investigative process best implemented utilizing a systematic
approach that efficiently targets the issue cause allowing correct equipment repairs and
return to service.
This section contains troubleshooting information to help you identify, isolate, and resolve
component and system issues.
Review the Introduction To Troubleshooting section below to learn about the troubleshoot-
ing process, troubleshooting best practices, and other pertinent information that will help
you efficiently troubleshoot issues and return the equipment to service.
Information that will help you troubleshoot:
Review the Introduction To Troubleshooting section below, see
l
above.
Review the machine diagnostics Error Log for any current active error codes, see
l
"Error Log Display" on
Refer to the Error Code Troubleshooting Guide for error code description and
l
troubleshooting repair information:
Error Code Troubleshooting
o
Review the System Troubleshooting Procedures topic for possible related issue fixes
l
or repairs, see
Make sure that the machine has incorporated all machine specific service bulletins,
l
tech-tips, and software updates, see
incorporation" on

Basic Troubleshooting Steps

Always begin troubleshooting using the most common simplest possible solution first and
then systematically trying the next more complex solution until the issue is finally resolved.
Use the following basic troubleshooting steps to help guide you through a systematic
approach to troubleshoot and resolve equipment issues:
"Validate the customer reported issue" on the next page
l
"Verify Input Power" on the next page
l
"Verify (reproduce) the customer issue" on page 213
l
"Verify My Settings parameter values" on page 213
l
Contact Precor Customer Support at support@precor.com or 800.786.8404 with
any questions.
page 216.
Guide.
"System Troubleshooting Procedures" on
page 213.
page 218.
"Verify service bulletin and software update
7 Troubleshooting
About
"Troubleshooting"
Page 211